It is best to keep replied on the mailing list.
First, confirm that you are running the most current version of the
Galaxy distribution. This should be true by default if the installation
was just performed.
Since you ran into this issue the first time the server was brought up
(or this appears to be the case), you may have run into a characterized
issue. On the http://getgalaxy.org page, are two work-arounds for
installing eggs in under specific usage circumstances. One is for when
running without internet access (probably not the issue). The other is
for when using Python 2.7 (my best guess as the problem). Both are
included about half-way down the wiki page, toward the end of the 'Start
it up' section:
Please review and see if either if these apply, in particular if the
second command ("sh run.sh --reload") solves the issue.
Again, please keep feedback on the list, so that the developers can
assist us going forward as needed,
On 2/24/14 9:51 AM, Wang, Xiaofei wrote:
I really appreciate for your reply!
We decided to install the local Galaxy for this project. But, when I installed
it (I followed the instruction on these 2 links,
https://wiki.galaxyproject.org/Admin/GetGalaxy), I got a problem like this:
$ sh run.sh
Some eggs are out of date, attempting to fetch...
Warning: MarkupSafe (a dependent egg of Mako) cannot be fetched
Traceback (most recent call last):
File "./scripts/fetch_eggs.py", line 37, in <module>
c.resolve() # Only fetch eggs required by the config
line 345, in resolve
line 195, in resolve
return self.version_conflict( e.args, e.args )
line 226, in version_conflict
r = pkg_resources.working_set.resolve( ( dist.as_requirement(), ), env,
line 576, in resolve
It seems a problem with the Python '"eggs". But, when I checked the version of
Python, it is:
$ python --version
Could you help me about what is the problem with the installation?
Thank you so much!
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