You should be able to click on the missing tool dependency and see its
installation log. It should show you whatever error is occuring that is not
allowing successful installation.
Greg Von Kuster
On Mar 20, 2014, at 9:46 AM, "Briand, Sheldon" <sheldon.bri...@ssc-spc.gc.ca>
> The repair operation doesn’t seem to make any difference (I already tried
> that before emailing). Screenshot of the result attached.
> From: Greg Von Kuster [mailto:g...@bx.psu.edu]
> Sent: Thursday, March 20, 2014 10:26 AM
> To: Briand, Sheldon
> Cc: 'email@example.com'
> Subject: Re: [galaxy-dev] tophat2 install
> Hi Sheldon,
> I recommend not manually changing any database entries. You should be able
> to install the repository and all of its dependencies using the Repair
> Repository feature. See
> Greg Von Kuster
> On Mar 20, 2014, at 8:59 AM, "Briand, Sheldon" <sheldon.bri...@ssc-spc.gc.ca>
> Just wondering if I can still use the following to fix up my messed up
> tophat2 install (the install had hung up on me, for 2 hours, and I tried to
> remove/repair it via the interface). I haven’t had problems installing any
> other tools or packages. I am using postgres but this advice was given 2
> years ago to another user and fields may have changed. Thanks for any help!
> 1. Manually remove the installed repository subdirectory hierarchy from disk.
> 2. If the repository included any tools, manually remove entries for each of
> them from the shed_tool-conf.xml file ( or the equivalent file you have
> configured for handling installed repositories )
> 3. Manually update the database using the following command (assuming your
> installed repository is named 'bcftools_view' and it is the only repository
> you have installed with that name) - letter capitalization is required:
> The following assumes you're using postgres:
> update tool_shed_repository set deleted=True, uninstalled=True,
> status='Uninstalled', error_message=Null where name = 'bcftools_view';
> From: Briand, Sheldon
> Sent: Wednesday, March 12, 2014 11:44 AM
> To: firstname.lastname@example.org
> Subject: tophat2 install
> I ran into a problem installing tophat2 here:
> tophat2 version 2.0.9: coercing to Unicode: need string or buffer, NoneType
> I have only used the interface to do the installation (no manual deletes).
> The rest of the dependencies for tophat2 installed just fine.
> Repairing the repository doesn’t make any difference.
> Sheldon Briand
> NRC Research Computing Support Analyst
> Research Computing Support / Soutien Informartique a la Recherche
> Operations, Science Portfolio / Operations, Portefeuil des sciences
> SSC-NRC / SPC-CNRC
> Rm 329A, 1411 Oxford Street / Piece 329A, 1411 Rue Oxford
> Halifax, NS B3H 3Z1
> 902 426-1677
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