Per the error message 'Temporary failure in name resolution', it sounds
like your server was unable to locate smtp.gmail.com. Can you verify the
server does have the ability to connect to this machine and send email?
This may help:
If it's working, then just retry sending the activation email.
On Mon, Nov 9, 2015 at 5:06 AM Jun Fan <j....@qmul.ac.uk> wrote:
> Hi all,
> I am using smtp.gmail.com as the smtp server with gmail account. It
> worked perfectly fine in the past. Just this morning, I received an email
> reporting the issue of failing to receive the activation email. The error
> message from Galaxy is “This account has not been activated yet but we are
> unable to send the activation link. “ Similarly in the error report
> function, there is also an expected error: “An error occurred sending the
> report by email: [Errno-3] temporary failure in name resolution”. Any ideas
> of how to solve the issue?
> Best regards!
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Please keep all replies on the list by using "reply all"
in your mail client. To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at: