Hi Thanh,
I am glad the password reset worked. This new issue was on our side and
has been corrected again. Please try the FTP upload now. Our apologies
for the multiple problems confusing the process,
Jen
Galaxy team
On 6/11/13 3:42 PM, Hoang, Thanh wrote:
Hi all,
I just finished uploading 2 files via FTP and I have some more files
to be uploaded. After an Internet disconnection, I got the same
problem like Delong had. I got this message:
"530 Sorry, the maximum number of clients (3) for this user are
already connected
Error:Critical error
Error:Could not connect to server"
I tried to re-connect but it still did not work. Could anyone please
help me with this?
Regards
Thanh
On Tue, Jun 11, 2013 at 4:16 PM, Jennifer Jackson <j...@bx.psu.edu
<mailto:j...@bx.psu.edu>> wrote:
Hello Delong,
This was a temporary issue during a short time window yesterday.
Letting us know about it is always OK, but then going back in and
trying to connect again in the right solution, as it will
generally clear up. If you haven't been able to make the
connection by now (I just tested it again right now, and it is
functioning for me), please let us know,
Best,
Jen
Galaxy team
On 6/10/13 10:50 AM, Delong, Zhou wrote:
Hello,
I was using the ftp uploading via filezilla. It worked perfectly
this morning, but after a disconnection of the internet I can no
longer upload any file. This is the message I got:
530 Sorry, the maximum number of clients (3) for this user are
already connected
I restarted my computer and shut down the program for 30 minutes
hoping the server will reset the connection but it didnt work.
I've done some search on the internet but nothing helped.
I noticed that this problem has already been mentioned on the ML
but the solution was not given. Anyone could help please?
Thanks
Delong
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___________________________________________________________
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on the list by
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To search Galaxy mailing lists use the unified search at:
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Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org. Please keep all replies on the list by
using "reply all" in your mail client. For discussion of
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use the Galaxy Development list:
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To manage your subscriptions to this and other Galaxy lists,
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