Hi Ann,

I was not able to duplicate the behavior, but the way visualizations are launched and the time frame in our logs are both a fit with an earlier known job scheduling delay on the public Main instance. Please try the visualization again, if you haven't already, and let us know if it is still problematic.


Best,

Jen
Galaxy team

On 6/11/13 11:16 PM, Ann Holtz-Morris, M.S. wrote:
Hi,
Earlier today I couldn't add a new visualization. I just was working again and now I cannot load the viualizations that I'd previously set to load (BAM from SAV). I get the message
Internal Server Error
Galaxy was unable to sucessfully complete your request....
GURU MEDITATION: #ff39a25b2b684850ba01c9bdc9eb8942
Thanks for your help!
Ann
Ann Holtz-Morris
SRA III
de Jong Laboratory
CHORI Oakland
Oakland, CA


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