Hi Michael, Sure. Your position is quite understandable. You purchased the game or games and deserve a replacement key or keys in a timely manner, and I can not fault you for that.
A lot of developers have a three day policy excluding weekends and holidays of course. That way if a request comes in on Monday Morning the key will be there by Wednesday latest. While not extremely fast service having some sort of policy like that in place would eliminate the situation we are having now where it takes months to have a key replaced, and if the customer knows what time to expect his/her key they won't be bugging the developer every hour for their keys. On 6/22/13, Michael Taboada <[email protected]> wrote: > hi Thomas, > While I agree with you in principle, I think there's a lot to be said for > the fact that it seems many people don't get replacement keys for games that > > are computer based, or even keys for new purchases for months or more which > > was my experience. In fact I kept bugging him on twitter and he kept telling > > me that he was going to send the key... and it took quite a while for that > to happen. > Basically what I'm saying is that while it's good to be mindful of the dev's > > other commitments, it's also good for the devs themselves to be mindful that > > people are paying real money for these games. > Hth, > -Michael. > > > > --- > Gamers mailing list __ [email protected] > If you want to leave the list, send E-mail to > [email protected]. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/[email protected]. > If you have any questions or concerns regarding the management of the list, > please send E-mail to [email protected]. > --- Gamers mailing list __ [email protected] If you want to leave the list, send E-mail to [email protected]. You can make changes or update your subscription via the web, at http://audyssey.org/mailman/listinfo/gamers_audyssey.org. All messages are archived and can be searched and read at http://www.mail-archive.com/[email protected]. If you have any questions or concerns regarding the management of the list, please send E-mail to [email protected].
