Hi Jennifer,
Try creating an empty text file in %appdata%\ZGP\errors.log

To do this, open up a Run dialog (press the Windows key and R). Then
navigate to the folder ZGP, open it, and create a file named
errors.log there.


Thanks.

On Sat, Jul 14, 2012 at 10:25 PM, Jennifer Jarvis
<[email protected]> wrote:
> Hi, I been trying to get some answers. For one, I have a friend who is unable 
> to get the RS client to come up at all, I have the same problem with the hope 
> program, I don't know how many know what the hope program is, but it's the 
> accessible version of pandora. I was asking since my friend cannot get rs 
> client up and I am unable to get hope up at all what we could try. It doesn't 
> give any errors or anything saying we might be missing something, it just or 
> both just won't come up at all, we have the framework installed and java 
> activated, so if anyone could give any ideas why these programs are acting as 
> they are and how to fix them that would be great, thanks
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