I responded back to your ticket an hour ago.

I note that your running two radio stations, one main and one country,
to do this you need two licenses of SAM Broadcaster.

James Henline.
Help Desk Manager
Development Manager
Spacial Audio Solutions LLC.
972-739-6420 ext: 110
www.audiorealm.com
www.spacialnet.com
www.spacialaudio.com

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On Wed, Oct 15, 2008 at 11:22 AM, Thomas Barstow <[email protected]> wrote:
> Well my ticket is open and if you wrote back I haven't gotten the answer or
> password to log in.
>
> At 10:30 AM 10/15/2008, you wrote:
>>
>> Bill,
>>
>> A look through the ticket system shows no unanswered tickets in your
>> name, especially none that are 5 days old.
>>
>> James Henline.
>> Help Desk Manager
>> Development Manager
>> Spacial Audio Solutions LLC.
>> 972-739-6420 ext: 110
>> www.audiorealm.com
>> www.spacialnet.com
>> www.spacialaudio.com
>>
>> CONFIDENTIALITY NOTICE: This email, including any attachments,
>> contains information from SpacialAudio Solutions LLC., which may be
>> confidential or privileged. The information is intended to be for the
>> use of the individual or entity named above. If you are not the
>> intended recipient, be aware that any disclosure, copying,
>> distribution or use of the contents of this information is prohibited.
>> If you have received this email in error, please notify the sender
>> immediately by "reply to sender only" message and destroy all
>> electronic and hard copies of the communication, including
>> attachments.
>>
>>
>>
>> On Wed, Oct 15, 2008 at 7:55 AM, Bill Curd <[email protected]> wrote:
>> > Just to get a answer to a ticket would be nice I have had a ticket
>> > submitted
>> > since last Friday and no answer
>> >
>> > Bill Curd
>> >
>> >
>> > -----Original Message-----
>> > From: [email protected]
>> > [mailto:[email protected]] On Behalf
>> > Of
>> > Louis Louw
>> > Sent: Wednesday, October 15, 2008 4:56 AM
>> > To: [email protected]
>> > Subject: RE: [General-discussion] Open Ticket
>> >
>> > It sort-of makes sense if you consider the ticket system is used by both
>> > clients and non-clients.
>> > It is also used by StreamAds, SpacialNet and SpacialAudio clients.
>> >
>> > I'm with you that a single login would be nice, but unfortunately not
>> > that
>> > easy to always achieve.
>> >
>> > Louis
>> >
>> > -----Original Message-----
>> > From: [email protected]
>> > [mailto:[email protected]] On Behalf
>> > Of
>> > Thomas Barstow
>> > Sent: 15 October 2008 10:55 AM
>> > To: [email protected]
>> > Subject: [General-discussion] Open Ticket
>> >
>> > Why is there another password to view tickets.  Seems to me a waste
>> > to have a different password to view you tickets.  You can send a
>> > ticket signing into the client but you need a another password to
>> > view.  I see no since in that at all.  If you say that's for security
>> > reason that does not empress me at all.  Just another pain in the butt
>> > thing.
>> >
>> > Tom Barstow  (aka DJ Bear)
>> > Visit our sites @:
>> >
>> >
>> > Moyock Weather Service
>> > www.moyockweather.com
>> >
>> > Wunderground Weather Moyock
>> > http://www.wunderground.com/US/NC/Moyock.html
>> >
>> > Internet DJ's
>> > http://www.myspace.com/internetdjs
>> >
>> > Sound Machine Radio ~ Juke Box ~
>> > www.soundmachineradio.com
>> >
>> >
>> > _______________________________________________
>> > General-discussion mailing list
>> > [email protected]
>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >
>> > TO unsubscribe to this list, simply send a blank email to
>> > [email protected]
>> >
>> > with the subject
>> > 'unsubscribe'
>> >
>> > _______________________________________________
>> > General-discussion mailing list
>> > [email protected]
>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >
>> > TO unsubscribe to this list, simply send a blank email to
>> > [email protected]
>> >
>> > with the subject
>> > 'unsubscribe'
>> >
>> > _______________________________________________
>> > General-discussion mailing list
>> > [email protected]
>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >
>> > TO unsubscribe to this list, simply send a blank email to
>> > [email protected]
>> >
>> > with the subject
>> > 'unsubscribe'
>> >
>> _______________________________________________
>> General-discussion mailing list
>> [email protected]
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>
>> TO unsubscribe to this list, simply send a blank email to
>> [email protected]
>>
>> with the subject
>> 'unsubscribe'
>
> Tom Barstow  (aka DJ Bear)
> Visit our sites @:
>
>
> Moyock Weather Service
> www.moyockweather.com
>
> Wunderground Weather Moyock
> http://www.wunderground.com/US/NC/Moyock.html
>
> Internet DJ's
> http://www.myspace.com/internetdjs
>
> Sound Machine Radio ~ Juke Box ~
> www.soundmachineradio.com
>
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject 'unsubscribe'
>
From [email protected]  Wed Oct 15 14:17:51 2008
From: [email protected] (Bill Curd)
Date: Wed Oct 15 15:31:45 2008
Subject: [General-discussion] Open Ticket
In-Reply-To: <[email protected]>
References: 
<[email protected]><000001c92eac$31c7cc80$955765...@com><99c4999735514d31b19537f636926...@hoperadiolp2>
        <[email protected]>
Message-ID: <5ee14576a908455c98dba14922a2b...@hoperadiolp2>

http://www.spacialaudio.com/index.php?mact=helpdesk,cntnt01,ticket_view,0&cn
tnt01ticketID=38974&cntnt01returnid=67


Bill

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
James Henline
Sent: Wednesday, October 15, 2008 9:29 AM
To: [email protected]
Subject: Re: [General-discussion] Open Ticket

Bill, which ticket?

If you sent it late at night and it hasnt been anwered yet have some
patience, as it wil be answered when our main crew gets here in the
mornings.

If your talking of your other ones, they have been answered and you
have your login.

James Henline.
Help Desk Manager
Development Manager
Spacial Audio Solutions LLC.
972-739-6420 ext: 110
www.audiorealm.com
www.spacialnet.com
www.spacialaudio.com

CONFIDENTIALITY NOTICE: This email, including any attachments,
contains information from SpacialAudio Solutions LLC., which may be
confidential or privileged. The information is intended to be for the
use of the individual or entity named above. If you are not the
intended recipient, be aware that any disclosure, copying,
distribution or use of the contents of this information is prohibited.
If you have received this email in error, please notify the sender
immediately by "reply to sender only" message and destroy all
electronic and hard copies of the communication, including
attachments.



On Wed, Oct 15, 2008 at 7:55 AM, Bill Curd <[email protected]> wrote:
> Just to get a answer to a ticket would be nice I have had a ticket
submitted
> since last Friday and no answer
>
> Bill Curd
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> Louis Louw
> Sent: Wednesday, October 15, 2008 4:56 AM
> To: [email protected]
> Subject: RE: [General-discussion] Open Ticket
>
> It sort-of makes sense if you consider the ticket system is used by both
> clients and non-clients.
> It is also used by StreamAds, SpacialNet and SpacialAudio clients.
>
> I'm with you that a single login would be nice, but unfortunately not that
> easy to always achieve.
>
> Louis
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> Thomas Barstow
> Sent: 15 October 2008 10:55 AM
> To: [email protected]
> Subject: [General-discussion] Open Ticket
>
> Why is there another password to view tickets.  Seems to me a waste
> to have a different password to view you tickets.  You can send a
> ticket signing into the client but you need a another password to
> view.  I see no since in that at all.  If you say that's for security
> reason that does not empress me at all.  Just another pain in the butt
> thing.
>
> Tom Barstow  (aka DJ Bear)
> Visit our sites @:
>
>
> Moyock Weather Service
> www.moyockweather.com
>
> Wunderground Weather Moyock
> http://www.wunderground.com/US/NC/Moyock.html
>
> Internet DJ's
> http://www.myspace.com/internetdjs
>
> Sound Machine Radio ~ Juke Box ~
> www.soundmachineradio.com
>
>
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject
> 'unsubscribe'
>
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject
> 'unsubscribe'
>
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject
> 'unsubscribe'
>
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