Well I never did get answer from message sent to support, then to activation, and then ticket. Even when I tried putting in lost password and gave my email never got answer. So, system not working some place for sure. I would of thought when you submit a ticket it would send you a email response your ticket number ***** will be responded to in 24hrs or something like that. Never got anything.
At 04:39 PM 10/15/2008, you wrote: >Understood. > >That will have to be taken care of by either Dave or Louis, the rest >of us do not have access to that encryption. > >James Henline. >Help Desk Manager >Development Manager >Spacial Audio Solutions LLC. >972-739-6420 ext: 110 >www.audiorealm.com >www.spacialnet.com >www.spacialaudio.com > >CONFIDENTIALITY NOTICE: This email, including any attachments, >contains information from SpacialAudio Solutions LLC., which may be >confidential or privileged. The information is intended to be for the >use of the individual or entity named above. If you are not the >intended recipient, be aware that any disclosure, copying, >distribution or use of the contents of this information is prohibited. >If you have received this email in error, please notify the sender >immediately by "reply to sender only" message and destroy all >electronic and hard copies of the communication, including >attachments. > > > >On Wed, Oct 15, 2008 at 3:36 PM, Bill Curd <[email protected]> wrote: > > Let me look at it now > > I am mostly concerned about the MPM stats page as it is encrypted so I can > > not doing anything with it > > > > Bill > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of > > James Henline > > Sent: Wednesday, October 15, 2008 2:34 PM > > To: [email protected] > > Subject: Re: [General-discussion] Open Ticket > > > > Bill, > > I saw only two tickets from your email address. > > > > One was answered by me and I said I was glad we could help you on the > > list, and closed the ticket. > > > > The other one is the one I was referencing earlier. > > > > James Henline. > > Help Desk Manager > > Development Manager > > Spacial Audio Solutions LLC. > > 972-739-6420 ext: 110 > > www.audiorealm.com > > www.spacialnet.com > > www.spacialaudio.com > > > > CONFIDENTIALITY NOTICE: This email, including any attachments, > > contains information from SpacialAudio Solutions LLC., which may be > > confidential or privileged. The information is intended to be for the > > use of the individual or entity named above. If you are not the > > intended recipient, be aware that any disclosure, copying, > > distribution or use of the contents of this information is prohibited. > > If you have received this email in error, please notify the sender > > immediately by "reply to sender only" message and destroy all > > electronic and hard copies of the communication, including > > attachments. > > > > > > > > On Wed, Oct 15, 2008 at 2:57 PM, Bill Curd <[email protected]> wrote: > >> Btw it is not a big deal for me > >> As I do not rely on this for support I usually figure things out myself > >> But for those who are not MCSE's and CCNA's best that they get the help > > they > >> need > >> > >> > >> Bill > >> > >> > >> -----Original Message----- > >> From: [email protected] > >> [mailto:[email protected]] On Behalf Of > >> Bill Curd > >> Sent: Wednesday, October 15, 2008 1:53 PM > >> To: [email protected] > >> Subject: RE: [General-discussion] Open Ticket > >> > >> I have submitted three tickets in the past week > >> Never received the email with the ticket password > >> And I never get the emails.....with replies .... > >> > >> I got a reply on the system but never a email says there has been an > > update > >> > >> Bill > >> > >> -----Original Message----- > >> From: [email protected] > >> [mailto:[email protected]] On Behalf Of > >> James Henline > >> Sent: Wednesday, October 15, 2008 1:37 PM > >> To: [email protected] > >> Subject: Re: [General-discussion] Open Ticket > >> > >> Bill, > >> The ticket system is working fine, elbert sent you a reply to that > >> ticket, however at this time it has not been replied to since assigned > >> to another tech. > >> This is why you did not get an email information you of a response, > >> because there has been none. > >> > >> James Henline. > >> Help Desk Manager > >> Development Manager > >> Spacial Audio Solutions LLC. > >> 972-739-6420 ext: 110 > >> www.audiorealm.com > >> www.spacialnet.com > >> www.spacialaudio.com > >> > >> CONFIDENTIALITY NOTICE: This email, including any attachments, > >> contains information from SpacialAudio Solutions LLC., which may be > >> confidential or privileged. The information is intended to be for the > >> use of the individual or entity named above. If you are not the > >> intended recipient, be aware that any disclosure, copying, > >> distribution or use of the contents of this information is prohibited. > >> If you have received this email in error, please notify the sender > >> immediately by "reply to sender only" message and destroy all > >> electronic and hard copies of the communication, including > >> attachments. > >> > >> > >> > >> On Wed, Oct 15, 2008 at 2:26 PM, Bill Curd <[email protected]> wrote: > >>> The ticket system is broke it is not sending out emails and we are not > >>> seeing answers > >>> > >>> Bill - HRO > >>> > >>> -----Original Message----- > >>> From: [email protected] > >>> [mailto:[email protected]] On Behalf Of > >>> Thomas Barstow > >>> Sent: Wednesday, October 15, 2008 10:20 AM > >>> To: [email protected] > >>> Subject: Re: [General-discussion] Open Ticket > >>> > >>> Never got a message before that they were answered or a password to log > > in > >>> > >>> At 10:28 AM 10/15/2008, you wrote: > >>>>Bill, which ticket? > >>>> > >>>>If you sent it late at night and it hasnt been anwered yet have some > >>>>patience, as it wil be answered when our main crew gets here in the > >>>>mornings. > >>>> > >>>>If your talking of your other ones, they have been answered and you > >>>>have your login. > >>>> > >>>>James Henline. > >>>>Help Desk Manager > >>>>Development Manager > >>>>Spacial Audio Solutions LLC. > >>>>972-739-6420 ext: 110 > >>>>www.audiorealm.com > >>>>www.spacialnet.com > >>>>www.spacialaudio.com > >>>> > >>>>CONFIDENTIALITY NOTICE: This email, including any attachments, > >>>>contains information from SpacialAudio Solutions LLC., which may be > >>>>confidential or privileged. The information is intended to be for the > >>>>use of the individual or entity named above. If you are not the > >>>>intended recipient, be aware that any disclosure, copying, > >>>>distribution or use of the contents of this information is prohibited. > >>>>If you have received this email in error, please notify the sender > >>>>immediately by "reply to sender only" message and destroy all > >>>>electronic and hard copies of the communication, including > >>>>attachments. > >>>> > >>>> > >>>> > >>>>On Wed, Oct 15, 2008 at 7:55 AM, Bill Curd <[email protected]> wrote: > >>>> > Just to get a answer to a ticket would be nice I have had a > >>>> ticket submitted > >>>> > since last Friday and no answer > >>>> > > >>>> > Bill Curd > >>>> > > >>>> > > >>>> > -----Original Message----- > >>>> > From: [email protected] > >>>> > [mailto:[email protected]] On Behalf > >>> Of > >>>> > Louis Louw > >>>> > Sent: Wednesday, October 15, 2008 4:56 AM > >>>> > To: [email protected] > >>>> > Subject: RE: [General-discussion] Open Ticket > >>>> > > >>>> > It sort-of makes sense if you consider the ticket system is used by > >> both > >>>> > clients and non-clients. > >>>> > It is also used by StreamAds, SpacialNet and SpacialAudio clients. > >>>> > > >>>> > I'm with you that a single login would be nice, but unfortunately not > >>> that > >>>> > easy to always achieve. > >>>> > > >>>> > Louis > >>>> > > >>>> > -----Original Message----- > >>>> > From: [email protected] > >>>> > [mailto:[email protected]] On Behalf > >>> Of > >>>> > Thomas Barstow > >>>> > Sent: 15 October 2008 10:55 AM > >>>> > To: [email protected] > >>>> > Subject: [General-discussion] Open Ticket > >>>> > > >>>> > Why is there another password to view tickets. Seems to me a waste > >>>> > to have a different password to view you tickets. You can send a > >>>> > ticket signing into the client but you need a another password to > >>>> > view. I see no since in that at all. If you say that's for security > >>>> > reason that does not empress me at all. Just another pain in the butt > >>>> > thing. > >>>> > > >>>> > Tom Barstow (aka DJ Bear) > >>>> > Visit our sites @: > >>>> > > >>>> > > >>>> > Moyock Weather Service > >>>> > www.moyockweather.com > >>>> > > >>>> > Wunderground Weather Moyock > >>>> > http://www.wunderground.com/US/NC/Moyock.html > >>>> > > >>>> > Internet DJ's > >>>> > http://www.myspace.com/internetdjs > >>>> > > >>>> > Sound Machine Radio ~ Juke Box ~ > >>>> > www.soundmachineradio.com > >>>> > > >>>> > > >>>> > _______________________________________________ > >>>> > General-discussion mailing list > >>>> > [email protected] > >>>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>>> > > >>>> > TO unsubscribe to this list, simply send a blank email to > >>>> > [email protected] > >>>> > > >>>> > with the subject > >>>> > 'unsubscribe' > >>>> > > >>>> > _______________________________________________ > >>>> > General-discussion mailing list > >>>> > [email protected] > >>>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>>> > > >>>> > TO unsubscribe to this list, simply send a blank email to > >>>> > [email protected] > >>>> > > >>>> > with the subject > >>>> > 'unsubscribe' > >>>> > > >>>> > _______________________________________________ > >>>> > General-discussion mailing list > >>>> > [email protected] > >>>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>>> > > >>>> > TO unsubscribe to this list, simply send a blank email to > >>>> > [email protected] > >>>> > > >>>> > with the subject > >>>> > 'unsubscribe' > >>>> > > >>>>_______________________________________________ > >>>>General-discussion mailing list > >>>>[email protected] > >>>>http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>>> > >>>>TO unsubscribe to this list, simply send a blank email to > >>>>[email protected] > >>>> > >>>>with the subject > >>>>'unsubscribe' > >>> > >>> Tom Barstow (aka DJ Bear) > >>> Visit our sites @: > >>> > >>> > >>> Moyock Weather Service > >>> www.moyockweather.com > >>> > >>> Wunderground Weather Moyock > >>> http://www.wunderground.com/US/NC/Moyock.html > >>> > >>> Internet DJ's > >>> http://www.myspace.com/internetdjs > >>> > >>> Sound Machine Radio ~ Juke Box ~ > >>> www.soundmachineradio.com > >>> > >>> > >>> _______________________________________________ > >>> General-discussion mailing list > >>> [email protected] > >>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>> > >>> TO unsubscribe to this list, simply send a blank email to > >>> [email protected] > >>> > >>> with the subject > >>> 'unsubscribe' > >>> > >>> _______________________________________________ > >>> General-discussion mailing list > >>> [email protected] > >>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >>> > >>> TO unsubscribe to this list, simply send a blank email to > >>> [email protected] > >>> > >>> with the subject > >>> 'unsubscribe' > >>> > >> _______________________________________________ > >> General-discussion mailing list > >> [email protected] > >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >> > >> TO unsubscribe to this list, simply send a blank email to > >> [email protected] > >> > >> with the subject > >> 'unsubscribe' > >> > >> _______________________________________________ > >> General-discussion mailing list > >> [email protected] > >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >> > >> TO unsubscribe to this list, simply send a blank email to > >> [email protected] > >> > >> with the subject > >> 'unsubscribe' > >> > >> _______________________________________________ > >> General-discussion mailing list > >> [email protected] > >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >> > >> TO unsubscribe to this list, simply send a blank email to > >> [email protected] > >> > >> with the subject > >> 'unsubscribe' > >> > > _______________________________________________ > > General-discussion mailing list > > [email protected] > > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > > > TO unsubscribe to this list, simply send a blank email to > > [email protected] > > > > with the subject > > 'unsubscribe' > > > > _______________________________________________ > > General-discussion mailing list > > [email protected] > > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > > > TO unsubscribe to this list, simply send a blank email to > > [email protected] > > > > with the subject > > 'unsubscribe' > > >_______________________________________________ >General-discussion mailing list >[email protected] >http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > >TO unsubscribe to this list, simply send a blank email to >[email protected] > >with the subject >'unsubscribe' Tom Barstow (aka DJ Bear) Visit our sites @: Moyock Weather Service www.moyockweather.com Wunderground Weather Moyock http://www.wunderground.com/US/NC/Moyock.html Internet DJ's http://www.myspace.com/internetdjs Sound Machine Radio ~ Juke Box ~ www.soundmachineradio.com
