Btw it is not a big deal for me As I do not rely on this for support I usually figure things out myself But for those who are not MCSE's and CCNA's best that they get the help they need
Bill -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bill Curd Sent: Wednesday, October 15, 2008 1:53 PM To: [email protected] Subject: RE: [General-discussion] Open Ticket I have submitted three tickets in the past week Never received the email with the ticket password And I never get the emails.....with replies .... I got a reply on the system but never a email says there has been an update Bill -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of James Henline Sent: Wednesday, October 15, 2008 1:37 PM To: [email protected] Subject: Re: [General-discussion] Open Ticket Bill, The ticket system is working fine, elbert sent you a reply to that ticket, however at this time it has not been replied to since assigned to another tech. This is why you did not get an email information you of a response, because there has been none. James Henline. Help Desk Manager Development Manager Spacial Audio Solutions LLC. 972-739-6420 ext: 110 www.audiorealm.com www.spacialnet.com www.spacialaudio.com CONFIDENTIALITY NOTICE: This email, including any attachments, contains information from SpacialAudio Solutions LLC., which may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this email in error, please notify the sender immediately by "reply to sender only" message and destroy all electronic and hard copies of the communication, including attachments. On Wed, Oct 15, 2008 at 2:26 PM, Bill Curd <[email protected]> wrote: > The ticket system is broke it is not sending out emails and we are not > seeing answers > > Bill - HRO > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of > Thomas Barstow > Sent: Wednesday, October 15, 2008 10:20 AM > To: [email protected] > Subject: Re: [General-discussion] Open Ticket > > Never got a message before that they were answered or a password to log in > > At 10:28 AM 10/15/2008, you wrote: >>Bill, which ticket? >> >>If you sent it late at night and it hasnt been anwered yet have some >>patience, as it wil be answered when our main crew gets here in the >>mornings. >> >>If your talking of your other ones, they have been answered and you >>have your login. >> >>James Henline. >>Help Desk Manager >>Development Manager >>Spacial Audio Solutions LLC. >>972-739-6420 ext: 110 >>www.audiorealm.com >>www.spacialnet.com >>www.spacialaudio.com >> >>CONFIDENTIALITY NOTICE: This email, including any attachments, >>contains information from SpacialAudio Solutions LLC., which may be >>confidential or privileged. The information is intended to be for the >>use of the individual or entity named above. If you are not the >>intended recipient, be aware that any disclosure, copying, >>distribution or use of the contents of this information is prohibited. >>If you have received this email in error, please notify the sender >>immediately by "reply to sender only" message and destroy all >>electronic and hard copies of the communication, including >>attachments. >> >> >> >>On Wed, Oct 15, 2008 at 7:55 AM, Bill Curd <[email protected]> wrote: >> > Just to get a answer to a ticket would be nice I have had a >> ticket submitted >> > since last Friday and no answer >> > >> > Bill Curd >> > >> > >> > -----Original Message----- >> > From: [email protected] >> > [mailto:[email protected]] On Behalf > Of >> > Louis Louw >> > Sent: Wednesday, October 15, 2008 4:56 AM >> > To: [email protected] >> > Subject: RE: [General-discussion] Open Ticket >> > >> > It sort-of makes sense if you consider the ticket system is used by both >> > clients and non-clients. >> > It is also used by StreamAds, SpacialNet and SpacialAudio clients. >> > >> > I'm with you that a single login would be nice, but unfortunately not > that >> > easy to always achieve. >> > >> > Louis >> > >> > -----Original Message----- >> > From: [email protected] >> > [mailto:[email protected]] On Behalf > Of >> > Thomas Barstow >> > Sent: 15 October 2008 10:55 AM >> > To: [email protected] >> > Subject: [General-discussion] Open Ticket >> > >> > Why is there another password to view tickets. Seems to me a waste >> > to have a different password to view you tickets. You can send a >> > ticket signing into the client but you need a another password to >> > view. I see no since in that at all. If you say that's for security >> > reason that does not empress me at all. Just another pain in the butt >> > thing. >> > >> > Tom Barstow (aka DJ Bear) >> > Visit our sites @: >> > >> > >> > Moyock Weather Service >> > www.moyockweather.com >> > >> > Wunderground Weather Moyock >> > http://www.wunderground.com/US/NC/Moyock.html >> > >> > Internet DJ's >> > http://www.myspace.com/internetdjs >> > >> > Sound Machine Radio ~ Juke Box ~ >> > www.soundmachineradio.com >> > >> > >> > _______________________________________________ >> > General-discussion mailing list >> > [email protected] >> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > >> > TO unsubscribe to this list, simply send a blank email to >> > [email protected] >> > >> > with the subject >> > 'unsubscribe' >> > >> > _______________________________________________ >> > General-discussion mailing list >> > [email protected] >> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > >> > TO unsubscribe to this list, simply send a blank email to >> > [email protected] >> > >> > with the subject >> > 'unsubscribe' >> > >> > _______________________________________________ >> > General-discussion mailing list >> > [email protected] >> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > >> > TO unsubscribe to this list, simply send a blank email to >> > [email protected] >> > >> > with the subject >> > 'unsubscribe' >> > >>_______________________________________________ >>General-discussion mailing list >>[email protected] >>http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> >>TO unsubscribe to this list, simply send a blank email to >>[email protected] >> >>with the subject >>'unsubscribe' > > Tom Barstow (aka DJ Bear) > Visit our sites @: > > > Moyock Weather Service > www.moyockweather.com > > Wunderground Weather Moyock > http://www.wunderground.com/US/NC/Moyock.html > > Internet DJ's > http://www.myspace.com/internetdjs > > Sound Machine Radio ~ Juke Box ~ > www.soundmachineradio.com > > > _______________________________________________ > General-discussion mailing list > [email protected] > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > TO unsubscribe to this list, simply send a blank email to > [email protected] > > with the subject > 'unsubscribe' > > _______________________________________________ > General-discussion mailing list > [email protected] > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > TO unsubscribe to this list, simply send a blank email to > [email protected] > > with the subject > 'unsubscribe' > _______________________________________________ General-discussion mailing list [email protected] http://mailman.spacialaudio.com/mailman/listinfo/general-discussion TO unsubscribe to this list, simply send a blank email to [email protected] with the subject 'unsubscribe' _______________________________________________ General-discussion mailing list [email protected] http://mailman.spacialaudio.com/mailman/listinfo/general-discussion TO unsubscribe to this list, simply send a blank email to [email protected] with the subject 'unsubscribe'
