I have never returned opened software to CompUSA, but I returned two modems
I could not get to work and they gave me credit.
Larry
----- Original Message -----
From: "Chopin Cusachs" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, February 28, 2002 6:12 PM
Subject: Re: [brluglist] New Best Buy store


>
> There have been similar complaints with CompUSA.  I'm inclined to treat
> all such chain stores as places where I have to know what I'm getting and
> that it will work before I buy.  If I'm not sure, I ask at my local clone
shop.
> I do enough business and refer folks afraid to open their computers that
> they are happy to exchange information.
>
> Each Sunday the paper has ads for a number of stores in the area.  There
> are some good deals for those patient enough to wait.  Got tired of my old
> slow CD-RW drive, and a few weeks ago Office Depot had a neat rebate
> deal on Yamaha's new 24x10x40 model.  Had to download and apply updates
> to all the software, but now it works well.  I may switch burning
software, but
> that is a matter of personal taste.  See the drive now at the regular
price,
> about twice my net when the rebate check comes.
>
> I wouldn't expect them to know about compatibility with a new os.  Almost
> any big company that has been around for years has rigid policies.  Even
> Home Depot, which grew rapidly on a core vision of giving the local folks
> the authority they needed to make decisions on the spot in favor of
keeping
> customers happy is showing signs of age, and, may I say, senility.
>
> You probably know that XP shipped with many major incompatibilities and
> few, if any warnings.  Your guess why is as good as mine, probably better.
>
> Seems to me applications conflicting with one another is a consequence of
> Windows design decisions, letting dll files be dropped all over the
system.
> In Linux, as in VMS, we tend to keep all the stuff for an application in
> its own
> directory.  It's probably too late to fix that, but......I own Microsoft
stock.
>
> Choppy
>
> At 03:49 PM 2/28/02 -0600, you wrote:
> >We will soon have a Best Buy store here in BR. In anticipation read this:
> >Best Buy: Worst Policy
> >Scribbled by Benjamin Metzler
> >
> >Two months ago, I upgraded to Windows XP. My virus scanner would not work
> >with this OS, so I decided to upgrade it, too. I went to my local Best
Buy
> >to pick up a copy of McAfee Antivirus software. After I bought it, I
> >attempted in install it on my computer. I discovered that McAfee was
> >preventing another application I had running on my system from working.
>
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