There have been similar complaints with CompUSA.  I'm inclined to treat
all such chain stores as places where I have to know what I'm getting and
that it will work before I buy.  If I'm not sure, I ask at my local clone shop.
I do enough business and refer folks afraid to open their computers that
they are happy to exchange information.

Each Sunday the paper has ads for a number of stores in the area.  There
are some good deals for those patient enough to wait.  Got tired of my old
slow CD-RW drive, and a few weeks ago Office Depot had a neat rebate
deal on Yamaha's new 24x10x40 model.  Had to download and apply updates
to all the software, but now it works well.  I may switch burning software, but
that is a matter of personal taste.  See the drive now at the regular price,
about twice my net when the rebate check comes.

I wouldn't expect them to know about compatibility with a new os.  Almost
any big company that has been around for years has rigid policies.  Even
Home Depot, which grew rapidly on a core vision of giving the local folks
the authority they needed to make decisions on the spot in favor of keeping
customers happy is showing signs of age, and, may I say, senility.

You probably know that XP shipped with many major incompatibilities and
few, if any warnings.  Your guess why is as good as mine, probably better.

Seems to me applications conflicting with one another is a consequence of
Windows design decisions, letting dll files be dropped all over the system.
In Linux, as in VMS, we tend to keep all the stuff for an application in 
its own
directory.  It's probably too late to fix that, but......I own Microsoft stock.

Choppy

At 03:49 PM 2/28/02 -0600, you wrote:
>We will soon have a Best Buy store here in BR. In anticipation read this:
>Best Buy: Worst Policy
>Scribbled by Benjamin Metzler
>
>Two months ago, I upgraded to Windows XP. My virus scanner would not work
>with this OS, so I decided to upgrade it, too. I went to my local Best Buy
>to pick up a copy of McAfee Antivirus software. After I bought it, I
>attempted in install it on my computer. I discovered that McAfee was
>preventing another application I had running on my system from working.

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