> > I find it really annoying to have to go through thirty > minutes of conversation with some phone operator (most > of their tech support people are very much above the > level of receptionists to be honest), only to be told, > "We don't support that. Disconnect your LAN and > connect a windows PC directly to the MODEM. Tehn we > cqan troubleshoot."
I just go through the motions on my Windows box that is behind my Linux router so they will decided (figure out) that there is actually a problem and either tell some one or send me to second level support. I wish they would flag my account that "when this guy calls something really is broken". BB
