On Thu, Nov 20, 2003 at 10:55:41PM -0600, Brad N Bendily wrote: > Has anyone ever used a Data Recovery service? > something like: > www.drivesavers.com > > I have a drive that it seems the FAT tables > are completely hosed, but I'm sure the data > is still recoverable. I was just wondering > if anyone had any firsthand experience with > such a service? If so what was your opinion > and who was it? > Price is no problem.
I know this is a really old message but as I've had first hand experience, I figured you'd like to hear it. A handful of years ago I had a director decide that the best way to shutdown his hitachi visionbook that wasnt shutting down cleanly (win98), was to remove the battery pack. Unfortunately, what he removed was the hard drive, not the battery and he managed to not get it seated completely so when he tipped the notebook on its side to put it into it's bag, the HD dropped out and hit the floor. The HD should have been able to withstand the drop but didn't and we couldn't boot from it or access it using other means. I took the drive to On-Track Data recovery in MN. They first tried to extract the data from the drive as-is but couldnt get enough out of it. They then took the drive into a clean room and rebuilt it, tried to extract the data again and had a bit offset problem. Back into the clean room and re-rebuilt the drive. This time they were able to extract all 2500 documents from the drive. There were a handful of OS and app files that were not recoverable but we only were after the documents. In all it cost us about $2100 and took about 1 1/2 weeks for the recovery. On-track was great, they communicated back to me every step of the way and gave accurate cost and time estimates. I didn't look into any other recovery service since On-track was in town and I could hand deliver the drive to them. -- Bryce T. Pier [EMAIL PROTECTED]
