On Tue, 20 Jan 2004, Bryce T. Pier wrote: > On Thu, Nov 20, 2003 at 10:55:41PM -0600, Brad N Bendily wrote: > > Has anyone ever used a Data Recovery service? > > something like: > > www.drivesavers.com > > > > I have a drive that it seems the FAT tables > > are completely hosed, but I'm sure the data > > is still recoverable. I was just wondering > > if anyone had any firsthand experience with > > such a service? If so what was your opinion > > and who was it? > > Price is no problem. > > I know this is a really old message but as I've had first hand > experience, I figured you'd like to hear it. > > A handful of years ago I had a director decide that the best way to > shutdown his hitachi visionbook that wasnt shutting down cleanly > (win98), was to remove the battery pack. Unfortunately, what he removed > was the hard drive, not the battery and he managed to not get it seated > completely so when he tipped the notebook on its side to put it into > it's bag, the HD dropped out and hit the floor. The HD should have been > able to withstand the drop but didn't and we couldn't boot from it or > access it using other means. I took the drive to On-Track Data recovery > in MN. They first tried to extract the data from the drive as-is but > couldnt get enough out of it. They then took the drive into a clean room > and rebuilt it, tried to extract the data again and had a bit offset > problem. Back into the clean room and re-rebuilt the drive. This time > they were able to extract all 2500 documents from the drive. There > were a handful of OS and app files that were not recoverable but we only > were after the documents. In all it cost us about $2100 and took about 1 > 1/2 weeks for the recovery. On-track was great, they communicated back > to me every step of the way and gave accurate cost and time estimates. > I didn't look into any other recovery service since On-track was in town > and I could hand deliver the drive to them. > >
Cool thanks for the update. The people decided not to have the drive recovered. They figured they were best by getting someone to reenter about 2 months worth of data. Someone had convinced them it would cost up to $10,000 to have the drive recovered and I couldn't change their mind. Oh well it wasn't my time or money. Hope I have better luck next time. BB
