We used SugarCRM for about 2 years. It was good stuff.

From: [email protected] [mailto:[email protected]] On Behalf Of 
Byron Como
Sent: Saturday, June 04, 2011 4:12 PM
To: [email protected]
Subject: Re: [brlug-general] SugarCRM consulting.

I don't know anything about TigerPaw or SugarCRM, however, a search for both on 
Monser.com yields 5 results for TigerPaw and about 2 dozen for SugarCRM. As far 
as job opportunities go SugarCRM wins. In Google search results I found a few 
cases where people were trying to migrate from TigerPaw to SugarCRM.

On 6/3/2011 9:22 AM, Jarred White wrote:
I don't know...
On Fri, Jun 3, 2011 at 6:59 AM, Dustin Puryear 
<[email protected]<mailto:[email protected]>> wrote:

Isn't Tigerpaw just based on SugarCRM?



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] On Behalf 
Of Jarred White
Sent: Thursday, June 02, 2011 11:35 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [brlug-general] SugarCRM consulting.



We just began using a new system called TigerPaw. I haven't had a lot of hands 
on experience with it yet, but some others here have been digging into over the 
course of the last month as we worked to implement it and so far they really 
like it for its ticketing system, pricebook/sales options, and integration with 
Exchange/etc. Also their team was really cool and easy to work with. On the 
downside, they really nagged the hell out of us for a little bit there right 
after we purchased it. We finally had to tell them that we would deal with it 
on our own and reach out to THEM if we had questions or needed help.

Since then though they haven't been an annoyance. Just something to think 
about. We were using ConnectWise before, and hated it.

On Thu, Jun 2, 2011 at 11:30 AM, Kevin Bucknum 
<[email protected]<mailto:[email protected]>> wrote:

They are open to other options. Sugar was just the one tossed out as a 
possibility. Our current outsource vendor has done some customization on it 
before. I know I've seen it mentioned on these lists before, and we want to 
look at local options, so wanted to hit you guys up before we went picking 
random people off the web.

Sent from my iPhone

On Jun 2, 2011, at 11:05 AM, Jarred White 
<[email protected]<mailto:[email protected]>> wrote:

Kevin, are you open to things that are not SugarCRM or has that decision been 
made?

On Thu, Jun 2, 2011 at 10:39 AM, Kevin Bucknum 
<[email protected]<mailto:[email protected]>> wrote:

Is there anyone on the nolug/brlug lists that does consulting/modification on 
SugarCRM? My company is looking at getting off of Peoplesoft, and we'd like to 
explore Sugar as an option. The vendor we use for some php projects based out 
of North Carolina and India can do it, but we would like to look at local 
options also.

Kevin

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