Also, TigerPaw is written for IT companies, and SugarCRM is for any type of company. TigerPaw integrates with other IT-related products. I forget who the OP was here, but he may not even be interested in an IT-only CRM
On Tue, Jun 7, 2011 at 9:44 AM, Dustin Puryear <[email protected]> wrote: > Sugar is a great CRM system. However, we were using another package for our > ticket system. And yet a third package for our projects. We moved to a > single system that does CRM, tickets, projects, and billing. Individually, > the CRM isn’t the best, the ticket system isn’t the best, and the project > management surely isn’t the best. But it gives us a comprehensive solution > that is “good enough”. That’s why. > > > > Sugar actually offered a ticket system and project management, but at the > time those modules sucked. Not sure of their current status. > > > > From: [email protected] [mailto:[email protected]] On Behalf > Of Ray DeJean > Sent: Monday, June 06, 2011 10:14 AM > > To: [email protected] > Subject: Re: [brlug-general] SugarCRM consulting. > > > > Curious as to why you stopped using it... > > On Jun 6, 2011, at 9:24 AM, Dustin Puryear <[email protected]> wrote: > > We used SugarCRM for about 2 years. It was good stuff. > > > > From: [email protected] [mailto:[email protected]] On Behalf > Of Byron Como > Sent: Saturday, June 04, 2011 4:12 PM > To: [email protected] > Subject: Re: [brlug-general] SugarCRM consulting. > > > > I don't know anything about TigerPaw or SugarCRM, however, a search for both > on Monser.com yields 5 results for TigerPaw and about 2 dozen for SugarCRM. > As far as job opportunities go SugarCRM wins. In Google search results I > found a few cases where people were trying to migrate from TigerPaw to > SugarCRM. > > On 6/3/2011 9:22 AM, Jarred White wrote: > > I don't know... > > On Fri, Jun 3, 2011 at 6:59 AM, Dustin Puryear <[email protected]> > wrote: > > Isn’t Tigerpaw just based on SugarCRM? > > > > From: [email protected] [mailto:[email protected]] On Behalf > Of Jarred White > Sent: Thursday, June 02, 2011 11:35 AM > To: [email protected] > Subject: Re: [brlug-general] SugarCRM consulting. > > > > We just began using a new system called TigerPaw. I haven't had a lot of > hands on experience with it yet, but some others here have been digging into > over the course of the last month as we worked to implement it and so far > they really like it for its ticketing system, pricebook/sales options, and > integration with Exchange/etc. Also their team was really cool and easy to > work with. On the downside, they really nagged the hell out of us for a > little bit there right after we purchased it. We finally had to tell them > that we would deal with it on our own and reach out to THEM if we had > questions or needed help. > > Since then though they haven't been an annoyance. Just something to think > about. We were using ConnectWise before, and hated it. > > On Thu, Jun 2, 2011 at 11:30 AM, Kevin Bucknum <[email protected]> > wrote: > > They are open to other options. Sugar was just the one tossed out as a > possibility. Our current outsource vendor has done some customization on it > before. I know I've seen it mentioned on these lists before, and we want to > look at local options, so wanted to hit you guys up before we went picking > random people off the web. > > Sent from my iPhone > > On Jun 2, 2011, at 11:05 AM, Jarred White <[email protected]> wrote: > > Kevin, are you open to things that are not SugarCRM or has that decision > been made? > > On Thu, Jun 2, 2011 at 10:39 AM, Kevin Bucknum <[email protected]> > wrote: > > Is there anyone on the nolug/brlug lists that does consulting/modification > on SugarCRM? My company is looking at getting off of Peoplesoft, and we’d > like to explore Sugar as an option. The vendor we use for some php projects > based out of North Carolina and India can do it, but we would like to look > at local options also. > > Kevin > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > > -- > "The world's my oyster, a hotel room's my prison cell..." > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > > -- > "The world's my oyster, a hotel room's my prison cell..." > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > > -- > "The world's my oyster, a hotel room's my prison cell..." > > > > > > > _______________________________________________ > > General mailing list > > [email protected] > > http://brlug.net/mailman/listinfo/general_brlug.net > > > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > _______________________________________________ > General mailing list > [email protected] > http://brlug.net/mailman/listinfo/general_brlug.net > > _______________________________________________ General mailing list [email protected] http://brlug.net/mailman/listinfo/general_brlug.net
