We are a software company. One division writes medical billing and
electronic health records software and sells or hosts it, the other uses
our software as a billing service for doctors. The biggest piece we need is
better CRM, but we also are going to look at HR and project management
modules.
On , Tim Fournet <[email protected]> wrote:
Also, TigerPaw is written for IT companies, and SugarCRM is for any
type of company. TigerPaw integrates with other IT-related products. I
forget who the OP was here, but he may not even be interested in an
IT-only CRM
On Tue, Jun 7, 2011 at 9:44 AM, Dustin Puryear [email protected]>
wrote:
> Sugar is a great CRM system. However, we were using another package for
our
> ticket system. And yet a third package for our projects. We moved to a
> single system that does CRM, tickets, projects, and billing.
Individually,
> the CRM isn't the best, the ticket system isn't the best, and the
project
> management surely isn't the best. But it gives us a comprehensive
solution
> that is “good enough”. That's why.
>
>
>
> Sugar actually offered a ticket system and project management, but at
the
> time those modules sucked. Not sure of their current status.
>
>
>
> From: [email protected] [mailto:[email protected]] On
Behalf
> Of Ray DeJean
> Sent: Monday, June 06, 2011 10:14 AM
>
> To: [email protected]
> Subject: Re: [brlug-general] SugarCRM consulting.
>
>
>
> Curious as to why you stopped using it...
>
> On Jun 6, 2011, at 9:24 AM, Dustin Puryear [email protected]>
wrote:
>
> We used SugarCRM for about 2 years. It was good stuff.
>
>
>
> From: [email protected] [mailto:[email protected]] On
Behalf
> Of Byron Como
> Sent: Saturday, June 04, 2011 4:12 PM
> To: [email protected]
> Subject: Re: [brlug-general] SugarCRM consulting.
>
>
>
> I don't know anything about TigerPaw or SugarCRM, however, a search for
both
> on Monser.com yields 5 results for TigerPaw and about 2 dozen for
SugarCRM.
> As far as job opportunities go SugarCRM wins. In Google search results I
> found a few cases where people were trying to migrate from TigerPaw to
> SugarCRM.
>
> On 6/3/2011 9:22 AM, Jarred White wrote:
>
> I don't know...
>
> On Fri, Jun 3, 2011 at 6:59 AM, Dustin Puryear [email protected]>
> wrote:
>
> Isn't Tigerpaw just based on SugarCRM?
>
>
>
> From: [email protected] [mailto:[email protected]] On
Behalf
> Of Jarred White
> Sent: Thursday, June 02, 2011 11:35 AM
> To: [email protected]
> Subject: Re: [brlug-general] SugarCRM consulting.
>
>
>
> We just began using a new system called TigerPaw. I haven't had a lot of
> hands on experience with it yet, but some others here have been digging
into
> over the course of the last month as we worked to implement it and so
far
> they really like it for its ticketing system, pricebook/sales options,
and
> integration with Exchange/etc. Also their team was really cool and easy
to
> work with. On the downside, they really nagged the hell out of us for a
> little bit there right after we purchased it. We finally had to tell
them
> that we would deal with it on our own and reach out to THEM if we had
> questions or needed help.
>
> Since then though they haven't been an annoyance. Just something to
think
> about. We were using ConnectWise before, and hated it.
>
> On Thu, Jun 2, 2011 at 11:30 AM, Kevin Bucknum [email protected]>
> wrote:
>
> They are open to other options. Sugar was just the one tossed out as a
> possibility. Our current outsource vendor has done some customization
on it
> before. I know I've seen it mentioned on these lists before, and we
want to
> look at local options, so wanted to hit you guys up before we went
picking
> random people off the web.
>
> Sent from my iPhone
>
> On Jun 2, 2011, at 11:05 AM, Jarred White [email protected]> wrote:
>
> Kevin, are you open to things that are not SugarCRM or has that decision
> been made?
>
> On Thu, Jun 2, 2011 at 10:39 AM, Kevin Bucknum [email protected]>
> wrote:
>
> Is there anyone on the nolug/brlug lists that does
consulting/modification
> on SugarCRM? My company is looking at getting off of Peoplesoft, and
we'd
> like to explore Sugar as an option. The vendor we use for some php
projects
> based out of North Carolina and India can do it, but we would like to
look
> at local options also.
>
> Kevin
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
>
> --
> "The world's my oyster, a hotel room's my prison cell..."
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
>
> --
> "The world's my oyster, a hotel room's my prison cell..."
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
>
> --
> "The world's my oyster, a hotel room's my prison cell..."
>
>
>
>
>
>
> _______________________________________________
>
> General mailing list
>
> [email protected]
>
> http://brlug.net/mailman/listinfo/general_brlug.net
>
>
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
> _______________________________________________
> General mailing list
> [email protected]
> http://brlug.net/mailman/listinfo/general_brlug.net
>
>
_______________________________________________
General mailing list
[email protected]
http://brlug.net/mailman/listinfo/general_brlug.net
_______________________________________________
General mailing list
[email protected]
http://brlug.net/mailman/listinfo/general_brlug.net
