Hi Hiram and Jennifer,

The problems are solved already.

I compared our current cgi-bin hierarchy with new one,
to find some files missing in 'hgGeneData', these files are copied over our 
side.
The track 'UCSC Genes' is looking good now.

Thanks a lot for your support.


Best & Regards

Wuqi



-----Original Message-----
From: WANG Wuqi
Sent: Wednesday, September 30, 2009 9:09 AM
To: 'Hiram Clawson'
Cc: 'Jennifer Jackson'; [email protected]; Atif SHAHAB; WANG Wuqi
Subject: RE: [Genome] Can't find anything in genome.ra


Hi Hiram,

I know that genome.ra is a file. I alread checked our cgi-bin hierarchy, there 
are 10 genome.ra in our directories cgi-bin/hgGeneData/ and cgi-bin/hgNearData/ 
respectivly.

Only the track 'UCSC Genes' appears errors, other tracks are ok.


Please look at email to you on 24 Sep.


Thanks & Regards

Wuqi


-----Original Message-----
From: Hiram Clawson [mailto:[email protected]]
Sent: Tuesday, September 29, 2009 9:41 PM
To: WANG Wuqi
Cc: 'Jennifer Jackson'; [email protected]; Atif SHAHAB
Subject: Re: [Genome] Can't find anything in genome.ra


genome.ra is not a table, it is a file.  It is in your cgi-bin hierarchy.  
Compare your cgi-bin set of files with those from our download site.

--Hiram

WANG Wuqi wrote:
> Hi Hiram,
>
> A few tables, like 'knownGene', 'kgProtAlias' and 'cgapAlias' are
> updated by download these tables of Mysql version 5 for hg18. but
> still encounter error 'Can't find anything in genome.ra' when click
> the track 'UCSC Genes'. What else table need to be updated?
>
> Same error also appears in the track 'Known Genes' for hg17, 'Known
> Genes' for mm9.
>
> Depending on Jennifer's email, I update cgi-bin but it does not work.
>
>
> Please give advice
>
>
> Thank you for support
>
>
> Best & Regards
>
> Wuqi
>
>
>
>
> -----Original Message-----
> From: Hiram Clawson [mailto:[email protected]]
> Sent: Saturday, September 26, 2009 12:47 AM
> To: WANG Wuqi
> Cc: 'Jennifer Jackson'; [email protected]; Atif SHAHAB
> Subject: Re: [Genome] Can't find anything in genome.ra
>
>
> Good Morning Wuqi:
>
> You can update your database by loading the text dump files instead of
> transferring the MySQL binary files directly.
>
> --Hiram
>
> WANG Wuqi wrote:
>> Hi Jennifer,
>>
>> Thank you for support.
>>
>> This is error screen to browse the track 'UCSC Genes' in group
>> 'Genes and Gene Prediction Tracks', then click most right column ( 2
>> print screen pages) below:
>>
>> [cid:793592002@25092009-2CB6]
>> [cid:793592002@25092009-2CCB]
>>
>> By the way, attachment is same as above 2 screens.
>>
>> Our MySQL version is 4.1.22-standard , so it does not work for new
>> database update.
>>
>> Thanks & Regards
>>
>> Wuqi
>

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