Dear Greg,

There is as well this issue that I noticed this morning, that when you try
to zoom a particular portion of the page using shift it displays the
following error:

encountered ajax error: 'error'; please retry the action you just
performed (click to hide)

While I cant zoom in a particular portion of an interested area. (All the
tracks are packed and not hidden.)

With Regards,
Arun H Patil.

> Hi Arun,
>
> We've identified a bug, where, if the Base Position track is set to
> hide, zooming will fail. Can you confirm that this is the problem you're
> having?  Was the Bas Position set to "hide"?  If so, please set Base
> Position to "dense" or "full" and let me know if the problem clears up.
>
> Thanks!
>
>   Greg
>
>
> On 10/16/11 11:51 PM, [email protected] wrote:
>> Thanks Mr.Zweig.
>>
>> When I do 1.5X/3X/10X zoom, I get this message:
>> Couldn't parse out new image for id: ruler (click to hide)
>> Then I need to refresh my browser, ultimately I will get the image
>> displayed, no issue with that but would be better if the required image
>> is
>> displayed in the first attempt.
>>
>> Thanks&  Regards,
>> Arun H Patil.
>>
>>
>>> Hello Arun,
>>>
>>> Thanks for reporting this and sorry for the inconvenience. We had a
>>> hardware glitch with one of our machines. We have fixed it and it
>>> should
>>> be working properly now. Please don't hesitate to contact us if you
>>> have
>>> any more trouble.
>>>
>>> Regards,
>>>
>>> ----------
>>> Ann Zweig
>>> UCSC Genome Bioinformatics Group
>>> http://genome.ucsc.edu
>>>
>>>
>>>
>>> On 10/14/11 11:15 PM, [email protected] wrote:
>>>> Dear UCSC team,
>>>>
>>>> There is some problem with UCSC genome browser, tracks are not getting
>>>> uploaded in UCSC genome browser. It displays the following error:
>>>>
>>>> Error File 'filename.BED' - Couldn't connect to database customTrash
>>>> on
>>>> hgcustom as custom. Can't connect to MySQL server on 'hgcustom' (113)
>>>>
>>>> I checked with other tracks from other systems as well, but same error
>>>> pop's up.
>>>>
>>>> With Regards,
>>>> Arun H Patil.
>>>>
>>>>
>>>> _______________________________________________
>>>> Genome maillist  -  [email protected]
>>>> https://lists.soe.ucsc.edu/mailman/listinfo/genome
>>
>> _______________________________________________
>> Genome maillist  -  [email protected]
>> https://lists.soe.ucsc.edu/mailman/listinfo/genome
>


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