Hi Arun, Again, we've identified a bug where zooming may break if the Base Position track is set to hide. Please set Base Postion to dense, and these issues should go away.
We should have a fix for this problem soon. If this does not temporarily fix your problem, please let us know:[email protected] - Greg Roe UCSC Genome Bioinformatics Group On 10/18/11 10:01 PM, [email protected] wrote: > Dear Greg, > > I am a research student and am working on UCSC genome browser from a long > time. You guys have done really a very good job, in fact wonderful and I > would be happy to contribute to UCSC in this way. Here is the URL you > requested for, > > http://genome.ucsc.edu/cgi-bin/hgCustom?hgsid=218394375 > > steps: > 1. go to genome browser, select any random chromosome for example Chr11, > then pick a gene probably GSTP1. > 2. Now, just try to zoom out(Error 1). > 3. Also, try to select "shift+click& drag to zoom" to zoom in a selected > portion. (Error 2) > > Error 1& 2 are the errors I mentioned in my previous mails. > > With Regards, > Arun H Patil. > > >> I'm unable to reproduce this issue. Can you describe a specific sequence >> of events that always produces it? Maybe you can send me a URL to your >> session as well and I can try it there. >> >> Thanks, >> >> Greg >> >> On 10/17/11 11:35 PM, [email protected] wrote: >>> Dear Greg, >>> >>> There is as well this issue that I noticed this morning, that when you >>> try >>> to zoom a particular portion of the page using shift it displays the >>> following error: >>> >>> encountered ajax error: 'error'; please retry the action you just >>> performed (click to hide) >>> >>> While I cant zoom in a particular portion of an interested area. (All >>> the >>> tracks are packed and not hidden.) >>> >>> With Regards, >>> Arun H Patil. >>> >>>> Hi Arun, >>>> >>>> We've identified a bug, where, if the Base Position track is set to >>>> hide, zooming will fail. Can you confirm that this is the problem >>>> you're >>>> having? Was the Bas Position set to "hide"? If so, please set Base >>>> Position to "dense" or "full" and let me know if the problem clears up. >>>> >>>> Thanks! >>>> >>>> Greg >>>> >>>> >>>> On 10/16/11 11:51 PM, [email protected] wrote: >>>>> Thanks Mr.Zweig. >>>>> >>>>> When I do 1.5X/3X/10X zoom, I get this message: >>>>> Couldn't parse out new image for id: ruler (click to hide) >>>>> Then I need to refresh my browser, ultimately I will get the image >>>>> displayed, no issue with that but would be better if the required >>>>> image >>>>> is >>>>> displayed in the first attempt. >>>>> >>>>> Thanks& Regards, >>>>> Arun H Patil. >>>>> >>>>> >>>>>> Hello Arun, >>>>>> >>>>>> Thanks for reporting this and sorry for the inconvenience. We had a >>>>>> hardware glitch with one of our machines. We have fixed it and it >>>>>> should >>>>>> be working properly now. Please don't hesitate to contact us if you >>>>>> have >>>>>> any more trouble. >>>>>> >>>>>> Regards, >>>>>> >>>>>> ---------- >>>>>> Ann Zweig >>>>>> UCSC Genome Bioinformatics Group >>>>>> http://genome.ucsc.edu >>>>>> >>>>>> >>>>>> >>>>>> On 10/14/11 11:15 PM, [email protected] wrote: >>>>>>> Dear UCSC team, >>>>>>> >>>>>>> There is some problem with UCSC genome browser, tracks are not >>>>>>> getting >>>>>>> uploaded in UCSC genome browser. It displays the following error: >>>>>>> >>>>>>> Error File 'filename.BED' - Couldn't connect to database customTrash >>>>>>> on >>>>>>> hgcustom as custom. Can't connect to MySQL server on 'hgcustom' >>>>>>> (113) >>>>>>> >>>>>>> I checked with other tracks from other systems as well, but same >>>>>>> error >>>>>>> pop's up. >>>>>>> >>>>>>> With Regards, >>>>>>> Arun H Patil. >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Genome maillist - [email protected] >>>>>>> https://lists.soe.ucsc.edu/mailman/listinfo/genome >>>>> _______________________________________________ >>>>> Genome maillist - [email protected] >>>>> https://lists.soe.ucsc.edu/mailman/listinfo/genome > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
