On Tue, May 22, 2012 at 3:56 PM, Justin Deoliveira <[email protected]>wrote:
> Hey all,
>
> Another jira inconsistency i notice is that some people close issues,
> while others resolve them. The majority tend to resolve and then we do a
> sort of batch close at a later date. As far as I can tell it is mostly Ben
> that by default closes the issue. Not saying this is wrong at all, but i
> would like to standardize to remove inconsistency.
>
> As i understand it the workflow is usually as follows. Someone opens an
> issue. A developer works on issue and when satisfied with the fix marks it
> as resolved. The original creator of the issue then confirms the issue is
> fixed and marks the issue as closed.
>
> One issue i have with closing issues is that they can't be edited unless
> re-opened. Which is a problem for releases, for example with fixVersions
> that are not set. So I wonder if we should hold off on closing issues until
> after the release has been published.
>
Works for me. I'm guilty of mass closing resolved issues, when I'm in "jira
gardening mode", aka go through old issues and see if there is any that is
solved, but nobody noticed, I also happen to close resolved issues that
have had no comments for the last month or so. I can stop doing that.
As for the reporter closing the issues, I honestly see no problem with
that, but indeed we need the developer closing the issue to adjust the "fix
for" to match the branches the patch was committed on.
Btw, when I do close a issue that is a "won't fix" or a "cannot reproduce"
or an old issue that was resolved in the meantime, but there's no telling
when, I just remove all the "fix for" to avoid having that issue get into
changelogs, since it effectively represents no change.
If we get a policy on how to handle issue closing the above practice needs
discussion as well
Cheers
Andrea
--
Ing. Andrea Aime
GeoSolutions S.A.S.
Tech lead
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