Maybe I don't use jira enough but I generally don't see users that actually
close issues. If I look at jira at every issue resolved this year I see 213
issues.
https://jira.codehaus.org/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+GEOS+and++resolved+%3E+startOfYear%28%29
If i look at those that have been closed i only see 30 issues.
https://jira.codehaus.org/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+GEOS+and++resolved+%3E+startOfYear%28%29+and+status+%3D+closed
Seems like quite a minority to me.
I think that the resolve - close workflow works great for internal
development teams that use jira, but those teams usually have dedicated QA
people whose job is to go through and verify all issues, marking them as
closed. Or the developers have dedicated phases of an iteration to go and
verify resolved issues. I don't really see this on any of the open source
projects i am a part of.
So yes, what i am proposing is that we leave issues as resolved until they
are attached to a released version that has been released in jira. At that
time we can do a mass close of all of them. If a user verifying a fix finds
its not actually fixed the issue will be re-opened anyways.
On Tue, May 22, 2012 at 9:57 PM, Ben Caradoc-Davies <
[email protected]> wrote:
> So what does a bug reporter do if they confirm the bug is fixed in a
> nightly? You seem to be suggesting that they do not provide the
> confirmed-fixed feedback usually indicated in Jira by closing the issue.
>
> To make closing part of the release process (and I think that is a really
> good idea!) we need to start treating resolved as being confirmed-fixed
> (instead of closing the issue). This differs from the Jira manual. I think
> this is a worthwhile, but will require Jira user education. We need to
> identify the two use-cases: (1) reporter feedback, and (2) release manager
> changelog generation. In my view, we can't use "Closed" for both. You are
> asking us to choose (2). I agree.
>
>
> On 23/05/12 11:35, Justin Deoliveira wrote:
>
>> Come on... is closing issues before a release really that important?
>>
>
> --
> Ben Caradoc-Davies <[email protected]>
> Software Engineer
> CSIRO Earth Science and Resource Engineering
> Australian Resources Research Centre
>
--
Justin Deoliveira
OpenGeo - http://opengeo.org
Enterprise support for open source geospatial.
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