Andrea Aime wrote: > Jody Garnett ha scritto: > >> Although I am tempted to toughen up the language a bit: "A supported >> module is a commitment from the PMC to the user community that this >> stuff will work (and we confident enough that we can fix it in a >> timely fashion)" >> >> Perhaps you mean in terms of bug fixes? Responding to bug reports >> within two weeks, make level of detail required known, and level of >> detail required for action known (ie make service availabl, provide >> unit test, support page with consulting rates) > > Nope, I really meant in terms of answering users questions. I don't > understand why the gold star scale for plugins does not require > answering user mails. This is bad imho. Okay thanks for the feedback and chat - at this stage of life "email support" should be near the top of the list - although for module maintainers that *cannot* budget the time to do this I think user documentation is an acceptable alternative. > Here is how a plugin (aka hooks into the geotools library) may earn a > star: > * Passes IP check, basically has correct headers > * Releasable - has no non blocking bugs in jira > * Used in anger - Used by GeoServer or uDig on large real world datasets > * Optimized - has been tuned to meet hard performance requirements > (example shapefile) > * Supported - user docs, module maintainer watches user list, answers > email etc.. (example referencing) It is too bad I was not able to quantify the difference in needs between GeoServer and uDig - it is mostly an "ease of use" thing - basically uDig requires a plug-in to work out of the box and provide errors/warnings in a form that do a casual user some good.
Jody ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Geotools-devel mailing list Geotools-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geotools-devel
