Hi David,

> > I've now finished spending fifteen minutes finding a means of
> > filling in a ‘Contact Us [if you're a masochist]’ form, lying about
> > the mandatory phone number, verifying the email address, etc.
> So you won't get an e-mail reply, and you will need to keep polling
> the Web site.

I'm unclear how what I wrote can be misinterpreted, but I'm happy to
be told.  :-)

As I said, I've made the effort to tell the BBC of the problem.  They have
already emailed me a ‘case number’ from their ticketing system.

Cheers, Ralph.

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