Just a quick update. I received an email from Fiona today. They are offering to fix the glasses (put in the correct lens, the lens I thought I was ordering for half price).
I pointed out how the description on the website and the graphics lead a person to believe they are ordering the lenses that change color. They must be monitoring this thread because they had the website fixed this morning. I was smart enough to save a copy of the page that showed the changing color. Hopefully they will own up to the mistake and take responsibility for the error. Todd On Oct 4, 8:43 pm, Todd <[EMAIL PROTECTED]> wrote: > Take a look at the order page and you will see the colors changing > from clear to dark to clear again. I think you can tell from my post > exactly where I clicked. If what you are saying is true, it is more > than a little misleading. Especially considering the info button that > highlights the changing from dark to light description. When you order > the sunglasses the tints do not change at all they are just solid. > > On Oct 4, 6:58 pm, onlineIDoc <[EMAIL PROTECTED]> wrote: > > > You bought polarized lenses which are for sunglasses, not transition. > > They are playing that transition word to describe progressives, its a > > little misleading. > > > Lens Type : Precision_polarize_grey > > > On Oct 4, 5:02 pm, "Mike S." <[EMAIL PROTECTED]> wrote: > > > > I re-read your post more carefully and it looks like I misunderstood. I > > > don't wear bifocals, so I wasn't even aware that they made progressive AND > > > transitional lens. Nevermind! > > > > On Sat, Oct 4, 2008 at 4:59 PM, Mike S. <[EMAIL PROTECTED]> wrote: > > > > I'm pretty sure you have "progressives" and "transitions" lenses > > > > mixed-up. > > > > Progressives are a type of bi-focal and they don't have anything to do > > > > with > > > > tints or changing colors. Transition lens change color and darken as > > > > light > > > > gets brighter. You ordered progressive lens in a grey tint and that > > > > sounds > > > > like what you got.... > > > > > On Sat, Oct 4, 2008 at 4:05 PM, Todd <[EMAIL PROTECTED]> wrote: > > > > >> This is a duplicate of a post in the general discussion area. Delete > > > >> it if it is inappropriate to double post here. I meant to put it in > > > >> this area but am new to google groups. > > > > >> I made my first order through the glassyeyes link for the 10% discount > > > >> a couple weeks back. I have ordered before but just through the > > > >> optical4less sight. I have always had a great experience. > > > > >> This order I have hit a slight hitch. I am going to find out how good > > > >> the customer service is. I ordered a pair of titanium rimless glasses. > > > >> On the site I choose the bifocal/progessive option and then I enter > > > >> all the data and get to the section of where I choose the lens type. I > > > >> wanted to try the "PRECISION (R) customized progressive lenses. > > > >> Recommended by Optometrists. The ultimate comfortable progressive > > > >> lenses! " lenses. So I chose the top choice in that category, I > > > >> noticed "Customized polarize multi-focal progressive lenses" just a > > > >> bit lower but in the same section and the colors are changing from > > > >> dark to clear (This is what I want, to change from dark to clear > > > >> depending on where I am. I clicked the "Info" button just to the right > > > >> and highlighted in yellow in the description is this "**Limited-time > > > >> Trail Offer > > > >> Since the Precision Customized progressive lenses series launched in > > > >> Nov, 2006. It is a new technology optical product. > > > >> We are offering the LIMITED-TIME discounts to make the new Customized > > > >> progressive lenses affordable to a larger number of customers. > > > >> Nowadays, customers have great interests in the transitional > > > >> progressive lenses, so we have selected the product of Customized 1.56 > > > >> index Transitional progressive lenses and offer special discount rate > > > >> as a TRAIL OFFER. > > > >> The promotion enables new wearers to experience the benefits of the > > > >> Customized 1.56 index Transitions progressive lenses at a huge > > > >> discount rate, $ 198 USD only !(not $298) > > > >> Don't lose this opportunity to try this new technology lenses! It's > > > >> offered for a limited- period only!" > > > > >> This is exactly what I want so I clicked the grey button that is > > > >> flashing from grey to clear. My order looks like this: > > > >> Frame : titanium T051 Black Use : Progressive > > > >> Lens Type : Precision_polarize_grey $238.00 USD (this is more than > > > >> the 198.00 advertised but I guess prices go up) > > > > >> Anyway when I got my glasses yesterday they are just grey all the > > > >> time. They will not change color. I hope they were not zapped by an x- > > > >> ray machine in shipping or something. I think since I ordered a pair > > > >> of sunglasses on the same order there may have just been an error. > > > > >> I have started a trouble ticket. > > > > >> I will post back how customer service is. > > > > >> Todd > > > > > -- > > > > "When fascism comes to America, it will be wrapped in a flag and > > > > carrying a > > > > cross." -- Sinclair Lewis > > > > -- > > > "When fascism comes to America, it will be wrapped in a flag and carrying > > > a > > > cross." -- Sinclair Lewis --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
