I placed my third order with Zenni on 12/30/08. The order was for 6 pairs of glasses (5 regular, 1 sunglasses). In the mail today, I saw their "signature" white plastic bubble envelope and was very excited to check out my new glasses. They're all great, prescriptions are right on, frames look good. The problem? There are only 5.
My question is this: Have any of you ordered 6+ pairs of glasses from Zenni before? Is it possible that this is the largest bubble envelope they have and they split up the order between two envelopes? Or do you think I'm just going to have to go through the frustration of explaining their screw up to their exceptionally surly customer service reps? I've emailed them to let them know of the problem. I, of course, called first and was told by a recorded message that no representatives were available and to leave a message and then again, by another recorded message, that their mailbox was full. I'll try calling again tomorrow around noon EST. Just wanted to see if anybody else has put it in a big order to Zenni and had a similar problem. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
