Afraid not. I ordered a pair of progressives on 12/27/2008. I spoke to customer service on 1/22/2009 and was told to call back the next day for a tracking number as the glasses were being readied for retail shipment. When I called back on 1/23/2009, I was told that that the glasses were selected for the dreaded customs inspection and "you were told that on 1/22/09!".
On Dec 12 2008, 12:51 am, Chuck <[email protected]> wrote: > We all know that Zenni had a problem in October. A whole shipment was > seized/delayed/whatever. And, the delays...oh, the delays. And, the > lack of response from their CS has (rightfully) earned them a black > eye. > > SO, I'm curious if people who've ordered more recently, have gotten > their glasses. In other words, is Zenni past this problem? I'd like > to hear from any of us who have placed orders *since* the problem. > > To start the ball rolling: A friend at my church ordered several > pairs of progressives, just about 3 weeks ago, and got them this > week. As usual, she's thrilled with them, and is telling everybody > she meets about her unbelievably positive online experience... Her > glasses look good, are made well, and the scripts are dead smack > perfect. > > Zenni's delivery time was under 3 weeks for progressives. The time > seems to be back to normal...but one single order is not a large > enough sample on which to base a conclusion. So, I'm asking the > group. > > Is her recent experience the exception, or is it once again, the norm? > > -- Chuck Knight --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
