I'm eagerly waiting for 2 pairs I ordered in December 15. They are both single vision. Zenni picked up an error I made entering the prescription which seemed like a good start. They notified me on December 24 that they had been sent and Hong Kong Post said that they had left Hong Kong on December 23. New Zealand Post track and trace tell me that they have arrived in New Zealand. I'm going out of town for 3 days so they may arrive while I am away. As they seem to have been sent by registered mail I expect they will be sent to our local superette/post office for collection. If that is the case I should be able to collect them on my return (Jan 1).
If these are good I will probably get more for myself and my partner. The 2 pairs with international shipping cost me less than I paid for the eye examination to get a new prescription. Zenni seem to have great prices, and a pretty good range of frames. On Dec 12, 6:51 pm, Chuck <[email protected]> wrote: > We all know that Zenni had a problem in October. A whole shipment was > seized/delayed/whatever. And, the delays...oh, the delays. And, the > lack of response from their CS has (rightfully) earned them a black > eye. > > SO, I'm curious if people who've ordered more recently, have gotten > their glasses. In other words, is Zenni past this problem? I'd like > to hear from any of us who have placed orders *since* the problem. > > To start the ball rolling: A friend at my church ordered several > pairs of progressives, just about 3 weeks ago, and got them this > week. As usual, she's thrilled with them, and is telling everybody > she meets about her unbelievably positive online experience... Her > glasses look good, are made well, and the scripts are dead smack > perfect. > > Zenni's delivery time was under 3 weeks for progressives. The time > seems to be back to normal...but one single order is not a large > enough sample on which to base a conclusion. So, I'm asking the > group. > > Is her recent experience the exception, or is it once again, the norm? > > -- Chuck Knight --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
