Goggles4U offered me a refund, and I accepted. I returned the glasses to them and they sent me a confirmation of refund last week. I'm waiting for it to show up in my credit card, which can take up to 30 days, so that part is the card, not Goggles4u.
On May 19, 2:28 pm, ACB <[email protected]> wrote: > On April 13th I ordered a pair of sunglasses from Goggles4U. My > prescription is fairly simple - OD -7.75, OS -6.50, PD is 57. The > sunglasses arrived on May 1st and the prescription was so off that I > couldn't focus when looking through them, they're much too sharp. When > comparing my usual pair up to the sunglasses, the lenses in the latter > are 5mm thicker near the nose [and these are the same density > polycarbonate]. So I e-mailed the company asking if I could send them > back for replacement lenses. They asked for a scan of my prescription, > which makes sense, and agreed that the lenses were made wrong. However > they didn't want the glasses back and told me to choose other frames > on the site, as the originals were discontinued. > > I chose a second set of frames and placed that order on May 4th. I > received them yesterday, May 19th, and the lenses are exactly the same > as the first pair. They are identically wrong. I e-mailed Goggles4U > telling them and they replied that I needed to see an eye doctor for a > new prescription. I replied that I have several other pairs of glasses > with this exact prescription so I know it to be correct, and that I > will not order any glasses from them in the future. > > So, I'm going back to old reliable EyeglassDirect, as the glasses I've > received from them have always been perfect. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
