A refund for the full original amount just hit my credit card. On Jun 1, 12:39 pm, ACB <[email protected]> wrote: > Goggles4U offered me a refund, and I accepted. I returned the glasses > to them and they sent me a confirmation of refund last week. I'm > waiting for it to show up in my credit card, which can take up to 30 > days, so that part is the card, not Goggles4u. > > On May 19, 2:28 pm, ACB <[email protected]> wrote: > > > On April 13th I ordered a pair of sunglasses from Goggles4U. My > > prescription is fairly simple - OD -7.75, OS -6.50, PD is 57. The > > sunglasses arrived on May 1st and the prescription was so off that I > > couldn't focus when looking through them, they're much too sharp. When > > comparing my usual pair up to the sunglasses, the lenses in the latter > > are 5mm thicker near the nose [and these are the same density > > polycarbonate]. So I e-mailed the company asking if I could send them > > back for replacement lenses. They asked for a scan of my prescription, > > which makes sense, and agreed that the lenses were made wrong. However > > they didn't want the glasses back and told me to choose other frames > > on the site, as the originals were discontinued. > > > I chose a second set of frames and placed that order on May 4th. I > > received them yesterday, May 19th, and the lenses are exactly the same > > as the first pair. They are identically wrong. I e-mailed Goggles4U > > telling them and they replied that I needed to see an eye doctor for a > > new prescription. I replied that I have several other pairs of glasses > > with this exact prescription so I know it to be correct, and that I > > will not order any glasses from them in the future. > > > So, I'm going back to old reliable EyeglassDirect, as the glasses I've > > received from them have always been perfect.
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