If I hadn't been without an income and in dire need of glasses, I never would have tried Zenni Optical. Buyer beware. I was lured in by the recent wave of positive feedback here about Zenni. But I didn't read about any of these positive reviewers getting their glasses double checked by an optical center, or their doctor, after the arrival of their glasses to say that the prescriptions are all that they should be.
My story: Ordered two pairs of simple reading glasses with the exact same prescription, in the exact same order. No tricky prescription. Just reading ONLY. Took over a month for the glasses to arrive - even though they are super simple prescriptions and I was told it would be no more than 2 weeks. The metal framed glasses smelled, badly, of something I can only describe as commercial glue, or solvent, etc. The plastic framed glasses have small rough spots just inside of the nose area. Not super sharp, but it shouldn't be there. Bad news: The prescriptions were different between the two - although they should have been identical prescriptions. Worse news: Neither pair of glasses seem to be totally right for my vision. Called Zenni, they told me it would be strange for their manufacturers to make a mistake when I ordered two pairs at the same time. So I doubted myself after talking to them, and kept them for a while to keep testing. They didn't get any better. I realized it wasn't just me, the glasses were faulty. I sent the worst pair back first, and Zenni confirmed that they "really messed up" my order and they'd remake them. It will be another 2 weeks before they ship them to me. Having doubts about the second pair, I took the prescription and the glasses to another optical center in town. The optician was aghast at how these glasses could be called a match for my prescription. And this was the better pair of the two! This was the pair I thought I could almost see correctly out of. Needless to say, I shipped these glasses back today also. So now I sit here waiting for glasses again. It is difficult to read without squinting, so this time without proper eyewear is really difficult. Like I said, if I hadn't been without an income, I would have tried one of the other eyeglass company choices. I will never go with Zenni again. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
