I must say, so far I am VERY impressed with the customer service from Eyebuydirect, and even more so since I know they must be swamped during their sale.
I wrote their customer service asking if the one-sided bifocal was possible, and they said no problem. Of course its their full bifocal charge of $19, and I certainly did NOT expect a discount for one side only. (I figure most of that is setup and handling). Its a bit of a scarey and manual process to override their automatic form which REQUIRES bifocal ADD on both sides. ( I requested they might consider changing that and flag it when only one side is entered, but not force it). So I had to inlcude a number on both sides and then say in the comments to have one side single vision, then per their e-mail directive, I sent my order number and request to customer service in addition to explaining what I wanted in the comments box. I will keep you posted on what I ACTUALLY get when it arrives....i am holding my breath a bit on that. This is great setup for golfers, hikers and sports fishing, and if this works out I will get braver and probably order a nice tinted pair. WOW! EBD Customer service has been responsive! Final confirmation followup message from them as follows: "Thank you for contacting EyeBuyDirect and for your order. We acknowledge receipt of your request to have your one of the pairs of glasses on your order processed with the Right lens as Bifocals and the Left lens as Single Vision. We have already notified our laboratory technicians of this request and have submitted your order for processing. We will notify you through email when the order has been completed and shipped out so that you may know when to expect them." --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
