Hi, I've been following this site for a few years now, and have bought several pairs of glasses online from 5 different places now. At some point I might get around to posting all of my experiences. But right now I just kind of wanted to get a feel for what others think about my current situation. Last week I ordered a pair glasses from 39dollar for the first time. I ordered them Tuesday evening and received notification they shipped on Wednesday, pretty darn fast. I have one eye -5.75 and the other -8.75, ordered black metal frames and the polycarbonate tinted lenses. I've been actually trying to get a new pair of sunglasses online now for a few months, more on that later.
Anyway, I received the glasses on Saturday and opened them to find the lenses were not tinted at all. Took them outside for a minute to verify they were not transitions either, just normal clear lenses. I emailed them right away and told them about the mix up. I received a reply today that stated "You can return the glasses for inspection. Once the inspection is complete we will contact you with the findings." Doh! I know what the findings are! My order says Tint: Grey, and my glasses are not tinted. I replied and asked if I would be reimbursed for the shipping as I do not feel I should have to pay return shipping for something that wasn't my mistake. I also said I could take pictures if it would help (no reply yet). Am I out of line for not wanting to pay to send them back? I know it's not much, but it's the principle I guess. Instead of getting sunglasses in 4 days, who knows how long it will take now if I have to ship back and wait for an inspection of the obvious. Any thoughts on what I should/shouldn't do? Unfortunately I recommended 39dollar to a coworker last week, I guess I should wait until I have a real world experience before recommending a place... I had originally ordered a pair of sunglasses from Goggles4u a few months back with their 20% discount. I received the glasses after a week and put them on and something wasn't quite right. After a while I realized I had double vision. So I did some research and found out it was most likely a mixup with the PD, same PD I used on other pairs recently, so I know that was fine, but I also found some posts that seemed to indicate this wasn't that uncommon to this retailer. I had used them before for my most recent daily pair and was quite happy with them. So I contacted them, and they told me to go ahead and order a new pair and use a coupon code that would cover the price from the original pair. They didn't have me return them or anything, just said they would fix it. Now that was great. Until I received the next pair and they had the same problem, not quite as bad, but still not wearable. At the point I threw in the towel and took it as a $45 loss and decided I wouldn't be orderring from there anymore. Seriously, all I want is a pair of sunglasses. Is it really that hard?? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
