Thank you everyone for the input. These are full-rim glasses. I've
read that I can dip them in hot water for 30 seconds and that should
loosen the frame enough to pop the lenses out easily. I'm willing to
try it since it turns out I don't love these frames and I did buy them
for $19 with the discount. If I am going to experiment on a pair,
these are the pair to do it on. Any helpful advice?

But perhaps I should go to Lenscrafters and see if they will help me,
since I did recently buy a pair of glasses there.

Maybe I will ask 39dollarglasses to handle it, just to see what they
will say. I was thinking of ordering a second pair from them, and
paying up for high-index lenses while the $20 off coupon was still
good. I love the idea of having several pairs of glasses to choose
from, but now I am a bit leery of buying online.


Thanks again!

On Dec 28, 1:21 pm, Winnie <[email protected]> wrote:
> I recently ordered my first pair of glasses online (thanks to
> GlassyEyes for the coupon). The lenses were fine, but the frame itself
> was very off-center; one temple piece was much higher than another so
> that the glasses hang at an angle across my eyes.
>
> Customer support said that since the lenses were fine, they'd just
> send me a new frame. I will have to replace the lenses myself or find
> a local retailer to do it.
>
> Can I do this by myself - and how?
>
> Would you be happy with this solution?
>
> Thanks for your input!

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