Hi - I placed two orders with Zenni in November. For my November 8 order, I received a shipping notice on November 18 with a tracking number and I received the glasses on November 21 (I'm in Central NY). I placed my second order on 11/16. I received a shipping notice with tracking number on November 24 and I received the glasses on November 27. Hope that helps. I was very happy with all of the glasses I got from them in terms of quality and accuracy in prescription. I did return one pair that was too big for my face. Their customer service got back to me right away and credited my card with a refund as soon as they received the glasses I returned. I will certainly order from Zenni again! I hope you like your glasses.
On Feb 4, 9:42 pm, Anna <[email protected]> wrote: > I've been browsing through the old threads and the blog and finally > placed an order with Zenni Optical on January 24th. I saw I my credit > card had been charged a few days afterwards but I didn't get any order > status or anything from Zenni so I decided to email them and check to > see if they had a tracking # for me. > > I just received an email that they have been shipped from their > overseas lab to their office today and that they will send me a > tracking # once they arrive at their California office. I'm just a > bit surprised by this slow shipping from their overseas lab since > according to their email, the glasses are made within 48 hours of the > order being placed. > > I'm just wondering, do you think that they forgot about my order > (since it wasn't shipped out until I followed up on it?) -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
