I got a reply today from Timberland, they're forwarding me to the proper people in the "eyewear" department. So hopefully I get a resolution soon.
On Feb 6, 1:36 am, Chuck Knight <[email protected]> wrote: > A quick search of google for "replacement eyeglass temple tips" turned > up quite a few hits. Some are repair sites, others sell parts. Fair > warning though...if you find a replacement tip, it may be a generic > replacement...not an identical one. > > It might be worth going to a private optician's shop, locally, and > asking if they have one of those parts. This is one of those times > when a local outlet is a *very* desirable thing. > > As for Timberland, they helped me out when I had problems with some of > their boots, ultimately giving me a whole new pair. They definitely > made it right. Assuming their eyeglass department is even half as > helpful, it may be possible to get that exact part. > > -- Chuck Knight > > > > On Thu, Feb 4, 2010 at 1:02 PM, Dirk <[email protected]> wrote: > > Hello - I bought a pair of glasses from eyebuydirect.com last summer. > > This model > > -http://www.eyebuydirect.com/Timberland%20TB1003-glasses-p-1863.html > > > Just this past weekend while on vacation I somehow lost a temple cover > > from one side. Here's a photo, please excuse poor cell phone camera > > quality -http://www.santapoco.com/images/glasses_m.jpg. > > > I called EyeBuyDirect's customer service line and was told they do not > > stock replacement parts, and this model is currently out of stock > > completely. I have tried to get in touch with Timberland's customer > > service, but do not expect much success. Anyone out there have any > > idea where I can get a replacement? I can live without it I guess, I > > wore them the rest of my trip with only a cover on the right ear and > > not the left. I really really like this pair though and would love to > > have them fixed properly. > > > Thanks > > > -- > > Check us out at the oft-updatedhttp://glassyeyes.blogspot.com! > > > You received this message because you are subscribed to the Google Groups > > "GlassyEyes" group. > > To post to this group, send email to [email protected] > > To unsubscribe from this group, send email to > > [email protected] > > For more options, visit this group > > athttp://groups.google.com/group/glassyeyes?hl=en- Hide quoted text - > > - Show quoted text - -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
