On Nov 20, 4:26 pm, Paul <[email protected]> wrote: > HI all, > I just wanted to let everyone know that I have had nothing but back > luck and nightmares with with online glasses places lately. Believe > me, I've been totally on-board with the whole idea that brick-and- > mortar places are way overcharging. This site has been an inspiration. > > The patient: > My son, Collin, 10 years old. His sphere in the left eye is +7.5 and > the right is +6.0. > > 39dollarglasses part 1, about 5 years ago > Great experience, lenses nice and thin (about 4mm) >
What was his prescription back then, was it weaker than it is now? > 39dollarglasses part 2, about 1 year ago > I was specific to order the same exact thing, and the lenses came in > at about 6mm - real Coke Bottle types. > Try as I might to argue with them about how they never had to be this > thick before, they kept insisting it was because of his prescription. > Round after round of emails, phone calls, comparison pictures taken, > diagrams drawn later, they finally decided to re-do his glasses. This > resulted in the same exact problem - coke bottle lenses. Acknowledging > defeat, I finally opted for the 50% return policy. > To be honest, I've bought from 39dollarglasses and had some not so great experiences. A couple of times, they sent me glasses with out of alignment temples, so they sat crooked on my face. I was able to fix that, but still in one case, it was quite obivous, I think they should have caught it before it left their shop. Most recently, I bought a pair of Transition VI lenses from them and it took an extra couple of weeks to get the Certificate of Authenticity to me because I had to email them to ask for it. I was able to see fine through the glasses and they gave me the coatings I asked for, just think things could have gone better. > It was here that I educated myself on lens material types. I even > found a cool site that will calculate the lens thickness based on > several parameters (http://www.opticampus.com/tools/thickness.php) > > Goggles4U, about 2 weeks ago > I finally took the plunge yet again, after finally finding an online > glasses place that has kid-size glasses, AND where you can specify the > lens material (I ordered the 1.67 - should have easily resulted in > less than 5mm thickness). This time I thought I had really licked the > problem! I educated myself! What could go wrong? Well, we got the > glasses, and the right eye was 4mm thick (perfect), but the left eye > was 6mm thick (coke bottle). I was aghast that it was acceptable that > someone thought it was ok to ship glasses with such a huge difference > (believe me, 2mm doesn't sound like much of a difference - but you can > really tell) in lens size for each eye. > > I have now gone several rounds with Goggles, and once again I'm > getting the old "well the left eye is stronger so the lens will be > thinker" song-and-dance. I got so fed up with email, that I called > their phone customer service. The first guy's Indian accent was so > strong I barely understood him (he swore it was a US-based call > center), and when I asked to speak to his supervisor, *his* Indian > accent was better, but I got that horrible transcontinental echo thing > where you hear your own voice. I finally just hung up in abject > disgust. > > At this point, I'll probably just have to take yet another 50% hit on > these glasses as well. > Don't know anything about them, but have read some negative reviews of them on this site and others. Not sure I'd want to deal with them. > I'll say this for Lens Crafters (gasp! he said the name that shall not > be spoken!) at least when I buy glasses from them, I can yell at them > in person when they screw it up. That's worth at least $100 in my > book : ) > At least with a brick and mortar shop, you can refuse the glasses on the spot in most cases. My wife wanted to get new lenses from WalMart for her glasses and they offered her thin lense, they turned out to be coke bottles so she refused them on the spot and didn't have to pay for them. In addition to 39dollarglasses, I've dealt with 3 other online optical shops, CoastalContacts.com, EyeBuyDirect.com, and GlassesUSA.com, and had good experiences with all of them. The $6.99 frame I got from CoastalContacts was a little flimsy, but the lenses were on target, so maybe I should have bought a more expensive frame. Other than getting smudged lenses from GlassesUSA, my experiences with the other 2 retailers were good. My wife had a frame relensed at SimplyEyeglasses.com in Florida and they gave her good lenses at a good price. Perhaps online glasses aren't for everyone, which is fine, but whatever you decide to do, good luck. RedStickHam -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
