According to their Contact Us page, this is their contact information:
Email us: [email protected]
Phone us: *0800 228 9711*
(freephone) 9:30AM - 10PM (7 DAYS A WEEK)
Write to us: Specs and Glasses.com
* 17 Chaytor Terrace
Fishburn
Cleveland
TS21 4DG*
A quick whois search turned up this information, which may be of use to you:
Administrative Contact:
Williams, Darren [email protected]
88 Thornton Street
North Ormesby
Middlesbrough, TS3 6PJ
GB
+44.7776075888
I do not know who Darren Williams is...he may only be their web designer,
but it is worth a try.
More information from their whois data:
Expiration Date: 2015-03-10
Creation Date: 2009-03-10
Their site domain was purchased in March, 2009 and has existed for nearly 2
years, uninterrupted. This does not imply a fly-by-night operation,
especially since they prepaid for registration through 2015.
The site design seems quite similar to several other sites I've seen, which
implies the use of a template...meaningless for this discussion.
Please, let us know how this turns out for you. Keep us informed.
-- Chuck Knight
P.S. I'm from Texas -- calling someone a cowboy is neither an insult nor a
cause for concern, over here. England and the USA; two countries separated
by a common language. :)
On Wed, Dec 29, 2010 at 12:49 PM, Sathers <[email protected]> wrote:
> Hi Guys,
>
> Can't seem to find a UK equivelent to this site so thought I'd ask on
> here!
>
> I ordered a pair of glasses from www.specsandglasses.com on 30th
> November 2010.
>
> I have emailed them countless times and left messages every week but
> STILL haven't recieved my glasses.
>
> I had one phone call from them before Christmas promising me I would
> receive them on the 23rd Dec but now I can't get hold of them.
>
> I'm at a complete loss as to whether they are cowboys and my money has
> gone forever or whether they are (literally) snowed under with work.
> Still doesn't excuse the shoddy customer service though.
>
> I need my glasses for everything so at the moment I am coping with an
> old pair that are scratched beyond belief.
>
> I'm hoping that there will be a UK reader who may be able to help or
> give me some advice!
>
> Thanks in advance.
>
> Sathers
>
> --
> Check us out at the oft-updated http://glassyeyes.blogspot.com!
>
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