Keystone/trapezoid is something I've always experienced after getting a new
pair since I typically get new glasses only when my prescription goes up. It
takes a while for my brain to adjust to the new lenses but I thought that
was something everyone goes through with a higher prescription. The last
pair was the worst. It took around a month for me to adjust and going down
stairs was a bit scary.

Doesn't that happen to everyone?

On Wed, Apr 13, 2011 at 2:49 AM, Rick K <[email protected]> wrote:

> I purchased my first pair of glasses ever from them. Got them and put
> them on. Immediately could tell something wasn't right as everything I
> looked at seemed to have a keystone or trapezoid effect to it.
> I've been contacting Eyebuydirect.com via phone (only getting to leave
> messages) and emails but have not gotten any response at all so that I
> can get a refund. I am now concerned that I've been taken for a ride
> here and even if they do get back to me they are going to say its
> after the 14 day return policy or whatever but I've been trying to
> contact them for several days now with no response at all from them.
> What do I do now?
>
> --
> Check us out at the oft-updated http://glassyeyes.blogspot.com!
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