Hi Rick, On behalf of EyeBuyDirect, I would like to thank you for your patience. We receive a large number of customer inquiries on a continuous basis and do our best to respond to them within a 24-48 hour period. Please be assured that you have not been taken for a ride. Kindly send your order number to [email protected] and I will look into your situation right away. Thank you.
Again, thank you for your patience. Kind Regards, Melody On Apr 12, 2:49 pm, Rick K <[email protected]> wrote: > I purchased my first pair of glasses ever from them. Got them and put > them on. Immediately could tell something wasn't right as everything I > looked at seemed to have a keystone or trapezoid effect to it. > I've been contacting Eyebuydirect.com via phone (only getting to leave > messages) and emails but have not gotten any response at all so that I > can get a refund. I am now concerned that I've been taken for a ride > here and even if they do get back to me they are going to say its > after the 14 day return policy or whatever but I've been trying to > contact them for several days now with no response at all from them. > What do I do now? -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
