I recently attempted to order glasses from EyeBuyDirect and 39DollarGlasses and the experiences weren't good. Here's what happened.
I ordered the Vincent frame from EyeBuyDirect and I got them in a reasonable amount of time but when I tried them on, they didn't fit right, especially in the temple arms. The description on the site said they measurements were 50-20-144, with the latter measurement being important to me because I need temples longer than the 140 most frames have. When I got the frame, the temples were too short and when I looked at the measurements inside the frame, they were 50-18-140. I sent them a clear picture of the inside of the temple arm which showed the name of the frame and measurements. I've sent them back and now I'm waiting on my refund, which hasn't been credited yet. I don't like the fact I have to pay for shipping because if I had known that frame had 140 temples, I'd have never ordered it. My next fiasco was with 39DollarGlasses.com. I ordered the Edmonton frame because it had the longer temples and when it came, the frame literally fell apart. A screw popped out of where the temple attaches to the front of the frame and the lens came out. One thing I noticed was the screw on that side of the frame was put in from the bottom and the other side, the screw was put in from the top. Makes me wonder if the frame was assembled properly. I also think the lens might be too big for the frame and it was forced together. Very poor workmanship. In addition, I tried to use the $15 discount offered on GlassyEyes and even though it showed up in the check out when I ordered, the invoice Emailed to me didn't show that discount and my credit card was billed for that amount. This company did make good glasses at one time and I think they've gone down hill. Now I'm going to find out how good their exchange practices are. I've had good luck in the past with online glasses from these companies, not sure what has gone wrong. If I continue to buy online, might have to stick with CoastalContacts or GlassesUSA, but wonder if maybe all online glasses companies are going this way. RedStickHam -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
