I am in the same boat as Sam, I think. Let me try to be as precise as possible about my situation.
1: My chat settings look the same as his. No option regarding history. 2: I have the chat label in the upper-left list. When I click it, it says there is no history. 3: I used to have chat history. I didn't notice at first precisely *when* I lost it, sometime around April, maybe? 4: I have, of course, used chat since then, and I have not gone "off the record" ever, let alone with everyone on my list. On Monday, September 2, 2013 2:23:56 PM UTC-4, justkenneth wrote: > > Sam, > > Click on the gear-shaped icon and select Settings. > > Next select the Labels tab. > > Next under System Labels find where it says Chats and click on "show". > > You should immediately see in the left sidebar a label named Chats appear. > Click on that. > > Kenneth > > > > On Mon, Sep 2, 2013 at 9:49 AM, Sam C. H. Sum <[email protected]<javascript:> > > wrote: > >> It's hard for those of you who actually don't have this problem to >> understand because I assume it's kind of a given. My problem, and I think >> Agunat is having the same problem, is that there is no chats saved on the >> 'Chats' label. There're just a bunch of names that are either online or >> not. A fresh window with no history shows up every time I try to start a >> chat. >> >> There's an option of "go off the record" on the "more" option in the chat >> window but it's pointless since there's no records to begin with. >> >> >> On Tue, Sep 3, 2013 at 12:19 AM, Marko Vukovic >> <[email protected]<javascript:> >> > wrote: >> >>> Hi Sam >>> >>> On Mon, Sep 2, 2013 at 4:14 PM, Sam C. H. Sum >>> <[email protected]<javascript:> >>> > wrote: >>> >>>> I understand this post is a bit old but I'm still having the same >>>> problem. >>>> >>>> In Settings>Chat, there is simply no options for "Save chat history". >>>> It's never been available that I never thought having a history log was an >>>> option. The system would randomly send me an email after a chat once in a >>>> while. Please see below for the settings panel on my account. >>>> >>> >>> I'm not understanding what your problem is. Chats are saved under the >>> 'Chats' label. You can turn it off on an individual basis. See >>> https://support.google.com/chat/answer/161925?hl=en >>> >>> You will receive a chat via email if you were offline at the time a chat >>> was sent to you. >>> >>> -- >>> Marko >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Gmail-Users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected] <javascript:>. >>> To post to this group, send email to [email protected]<javascript:> >>> . >>> Visit this group at http://groups.google.com/group/gmail-users. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Gmail-Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> To post to this group, send email to [email protected]<javascript:> >> . >> Visit this group at http://groups.google.com/group/gmail-users. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
