Same problem here. I have everything enabled but I cannot see any chat history since 2012. I have done nothing different to my account since then. Any ideas how to fix this?
On Wednesday, September 25, 2013 9:39:47 AM UTC-5, Kevin Sagan wrote: > > I am in the same boat as Sam, I think. Let me try to be as precise as > possible about my situation. > > 1: My chat settings look the same as his. No option regarding history. > 2: I have the chat label in the upper-left list. When I click it, it says > there is no history. > 3: I used to have chat history. I didn't notice at first precisely *when* > I lost it, sometime around April, maybe? > 4: I have, of course, used chat since then, and I have not gone "off the > record" ever, let alone with everyone on my list. > > On Monday, September 2, 2013 2:23:56 PM UTC-4, justkenneth wrote: >> >> Sam, >> >> Click on the gear-shaped icon and select Settings. >> >> Next select the Labels tab. >> >> Next under System Labels find where it says Chats and click on "show". >> >> You should immediately see in the left sidebar a label named Chats >> appear. Click on that. >> >> Kenneth >> >> >> >> On Mon, Sep 2, 2013 at 9:49 AM, Sam C. H. Sum <[email protected]> wrote: >> >>> It's hard for those of you who actually don't have this problem to >>> understand because I assume it's kind of a given. My problem, and I think >>> Agunat is having the same problem, is that there is no chats saved on the >>> 'Chats' label. There're just a bunch of names that are either online or >>> not. A fresh window with no history shows up every time I try to start a >>> chat. >>> >>> There's an option of "go off the record" on the "more" option in the >>> chat window but it's pointless since there's no records to begin with. >>> >>> >>> On Tue, Sep 3, 2013 at 12:19 AM, Marko Vukovic <[email protected]>wrote: >>> >>>> Hi Sam >>>> >>>> On Mon, Sep 2, 2013 at 4:14 PM, Sam C. H. Sum <[email protected]>wrote: >>>> >>>>> I understand this post is a bit old but I'm still having the same >>>>> problem. >>>>> >>>>> In Settings>Chat, there is simply no options for "Save chat history". >>>>> It's never been available that I never thought having a history log was >>>>> an >>>>> option. The system would randomly send me an email after a chat once in a >>>>> while. Please see below for the settings panel on my account. >>>>> >>>> >>>> I'm not understanding what your problem is. Chats are saved under the >>>> 'Chats' label. You can turn it off on an individual basis. See >>>> https://support.google.com/chat/answer/161925?hl=en >>>> >>>> You will receive a chat via email if you were offline at the time a >>>> chat was sent to you. >>>> >>>> -- >>>> Marko >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Gmail-Users" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/gmail-users. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Gmail-Users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/gmail-users. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >> >> -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
