Hi Bill

Just a quick thought.
You say you can access gmail from your desktop.
Does that mean accessing your Google account settings from there?
If so. Could you reset your password again from there?

Are you sure your backup email address is correct?

Sorry to be brief, sending from my phone.

Just some thoughts

Cheers
John Blake
VK6JB
Sent from my Android phone.
On 21/11/2013 11:34 PM, "billhansen" <[email protected]> wrote:

>  I'm getting desperate. I got notice from Google that someone had
> unauthorized access to my Gmail accout, with the recommendation that I
> should change my password. I changed the password, but the new password is
> not recognized. I went through the gmail password recovery procedure, which
> said they would send directions to my alternate gmail address at Yahoo, but
> 18 hours later, no communication from the password recovery was received in
> my Yahoo email account. I don't know where to go from here.
>
> I haven't yet been asked for my password when I access gmail on my desktop
> computer, so I'm okay there, for now. But I can't access any Google modules
> from my cell phone, which is really bad. Eventually I know I'll be asked
> for a password when accessing gmail from the desktop, and then my Gmail
> account will be all gone, unless there is some remedy.
>
> If anyone knows of a way to contact Google directly, or any other way to
> recover or change that password, please let me know as soon as possible.
>
> Losing the Gmail account would be a huge problem, because there are many
> dozens of important things archived there (and there's no way to back them
> up, or none I know of).
>
> Thanks - Bill Hansen
>
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