I have not found this specific issue searching this forum so please direct 
me there if I have missed it...

Trying to recover a password using  the recovery options for the email 
address  [email protected]  (XXXXX represents the user name)  returns the 
message  "the email address does not exist"   Sending an email to that 
address returns the error "Diagnostic-code: smtp;550-5.1.1 The email 
account that you tried to reach does not exist."   OK, if it does not 
exist, then I should be able to create a new account using  XXXXX as the 
user name.  Trying that tells me that XXXXX user name is already being 
used, and provides other suggestions.  How can XXXXX user exist, but 
[email protected] does not exist?  There does not seem a way out of the 
circular loop.  Using the alternative email address and recovery phone 
number just puts me back into the same loop.

Any  ideas?

-- 
You received this message because you are subscribed to the Google Groups 
"Gmail-Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/gmail-users.
For more options, visit https://groups.google.com/d/optout.

Reply via email to