Thanks, but neither of those make sense either. No one (except Google, but for what reason?) would have deleted the account, and XXX is just a person's name, which seems unlikely that would contain an unallowable keyword... and the account did exist with this name.
On Monday, August 4, 2014 10:06:38 PM UTC-5, Zack Tennant wrote: > > One of two things are likely to be the case. Either XXX did exist and the > account has been deleted; Google has no policy on re-using old usernames > yet. Or, XXX contains one of the keywords that they will not allow you to > have in a username, like admin or root. > > > On Mon, Aug 4, 2014 at 2:11 AM, So Gaffed <[email protected] <javascript:> > > wrote: > >> I have not found this specific issue searching this forum so please >> direct me there if I have missed it... >> >> Trying to recover a password using the recovery options for the email >> address [email protected] <javascript:> (XXXXX represents the user >> name) returns the message "the email address does not exist" Sending an >> email to that address returns the error "Diagnostic-code: smtp;550-5.1.1 >> The email account that you tried to reach does not exist." OK, if it does >> not exist, then I should be able to create a new account using XXXXX as >> the user name. Trying that tells me that XXXXX user name is already being >> used, and provides other suggestions. How can XXXXX user exist, but >> [email protected] <javascript:> does not exist? There does not seem a way >> out of the circular loop. Using the alternative email address and recovery >> phone number just puts me back into the same loop. >> >> Any ideas? >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Gmail-Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> To post to this group, send email to [email protected] >> <javascript:>. >> Visit this group at http://groups.google.com/group/gmail-users. >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
