Andy, I'm on Windows but when I select to print within Gmail via Chrome, I'm taken to a print preview page before I actually submit to the printer. Are your users on Mac seeing a print preview page? If so, is the issue of blank pages there in the preview as well or just in the printed output?
In any case, I don't know if this is a Gmail issue or more specifically a Mac or Chrome or maybe even a printer issue. I'm not seeing any issues printing from Gmail via Chrome on Windows. Kenneth On Tue, Apr 28, 2015 at 10:02 AM, Andy Stanke <[email protected] > wrote: > Hello, > > We have several users that have reported that when they print their Gmail > (using the print icon within the email in the chrome browser) occasionally > they receive some or all the pages blank. Sometimes the first few pages > print okay and the remaining pages are blank, and in some cases all pages > print blank. Sometimes an email prints okay and the attachment prints > blank, at other times the opposite happens. Reprinting the email (using > the same Gmail print icon) usually results in a correct print job. We've > not been able to consistently recreate the problem. It's quite random. > > Multiple users (12) and printers (4) are affected (all since Chrome v42 > was released). > All users are on latest Chrome version (42). > Changing printers doesn't help. > Still happens in incognito mode. > Other browsers are NOT affected. > Seems to only affect printing within Google apps (Mail, etc) - printing at > other web pages seems to be fine. > Most of the systems having the issue are imacs running OSX 10.8. > > All indications point to a problem with the latest Mac version of Chrome, > but surprisingly I haven't found any other forums/threads addressing the > issue. > > Any ideas? > > Thanks, > Andy > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
