Hello, The print preview page looks normal. The issue seems to affect just Google apps, in the latest version of Chrome, on a Mac. We've had several different users & printers all start having this issue as of last week, and all other print jobs (besides Gmail) to these printers are fine, just Gmail prints blank randomly.
Thanks! Andy On Tuesday, April 28, 2015 at 1:09:12 PM UTC-5, justkenneth wrote: > > Andy, > > I'm on Windows but when I select to print within Gmail via Chrome, I'm > taken to a print preview page before I actually submit to the printer. Are > your users on Mac seeing a print preview page? If so, is the issue of > blank pages there in the preview as well or just in the printed output? > > In any case, I don't know if this is a Gmail issue or more specifically a > Mac or Chrome or maybe even a printer issue. I'm not seeing any issues > printing from Gmail via Chrome on Windows. > > Kenneth > > > > On Tue, Apr 28, 2015 at 10:02 AM, Andy Stanke <andy....@associatedbag.com > <javascript:>> wrote: > >> Hello, >> >> We have several users that have reported that when they print their Gmail >> (using the print icon within the email in the chrome browser) occasionally >> they receive some or all the pages blank. Sometimes the first few pages >> print okay and the remaining pages are blank, and in some cases all pages >> print blank. Sometimes an email prints okay and the attachment prints >> blank, at other times the opposite happens. Reprinting the email (using >> the same Gmail print icon) usually results in a correct print job. We've >> not been able to consistently recreate the problem. It's quite random. >> >> Multiple users (12) and printers (4) are affected (all since Chrome v42 >> was released). >> All users are on latest Chrome version (42). >> Changing printers doesn't help. >> Still happens in incognito mode. >> Other browsers are NOT affected. >> Seems to only affect printing within Google apps (Mail, etc) - printing >> at other web pages seems to be fine. >> Most of the systems having the issue are imacs running OSX 10.8. >> >> All indications point to a problem with the latest Mac version of Chrome, >> but surprisingly I haven't found any other forums/threads addressing the >> issue. >> >> Any ideas? >> >> Thanks, >> Andy >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Gmail-Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to gmail-users...@googlegroups.com <javascript:>. >> To post to this group, send email to gmail...@googlegroups.com >> <javascript:>. >> Visit this group at http://groups.google.com/group/gmail-users. >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to gmail-users+unsubscr...@googlegroups.com. To post to this group, send email to gmail-users@googlegroups.com. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
