Thanks Ken - see my most recent note about this. The problem was a symbol in the new password which required my to use the "symbol" keyboard on the phone. Once I changed the new password to one which didn't require using the symbol keyboard on the phone, everything works.
On Wed, Dec 7, 2016 at 8:36 PM, Kenneth Ayers <justkenn...@gmail.com> wrote: > Bill, > > You've probably got 2 step verification enabled in which case you need to > enter an app specific password on your phone instead of your actual > password. If you go to your account settings, Sign-in and Security, App > passwords, you can generate a random character password that you'll need to > enter on your phone. > > https://security.google.com/settings/security/apppasswords?pli=1 > > I see they've also got something called "set up alternative second step" > with which you can add a Google prompt on your phone and tap "yes" to > sign-in. I haven't tried that yet myself so I'm not sure how it works. > Perhaps you'd still need to enter your new app password first anyway. > > Kenneth > > On Wed, Dec 7, 2016 at 1:40 PM, billhansen <billhansen2...@gmail.com> > wrote: > >> Cross-posting here, from another Google support group. A couple of days >> ago Google caught and prevented an attempt at unauthorized access to my >> Gmail account, They recommended that I change my Google password, which I >> did. That went well, in the sense that my Gmail and other Google apps work >> normally on my desktop computer. But I can't receive email on my phone any >> more. When I try to sign in to the phone's Gmail, I get the "wrong >> password" error. When I type in the new password, I **still** get "wrong >> password. I've probably tried a dozen times to put the new password into >> the phone, but I always get the "wrong password" error. Any suggestions on >> how to proceed? >> >> Bill Hansen >> Ithaca NY USA >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Gmail-Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to gmail-users+unsubscr...@googlegroups.com. >> To post to this group, send email to gmail-users@googlegroups.com. >> Visit this group at https://groups.google.com/group/gmail-users. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to gmail-users+unsubscr...@googlegroups.com. > To post to this group, send email to gmail-users@googlegroups.com. > Visit this group at https://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to gmail-users+unsubscr...@googlegroups.com. To post to this group, send email to gmail-users@googlegroups.com. Visit this group at https://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
